Bill Jacobs BMW

The dealership treated us in the most professional manner. It’s rare to have a salesperson that actually listens to the customer. Shaun Patterson certainly did. He made the purchasing of a new car rat manner. It’s rare to have a salesperson that actually listens to the customer. Shaun Patterson certainly did. He made the purchasing of a new car rather pleasant. I would certainly recommend Shaun and the dealership to anyone in the market for a new car! More

We bought our first BMW and our salesman, Bill, was amazing. He was very knowledgeable about all the vehicles and could answer all of our questions. He went above and beyond to help find us exactly wha amazing. He was very knowledgeable about all the vehicles and could answer all of our questions. He went above and beyond to help find us exactly what we wanted. Highly recommend visiting him for your next BMW at Bill Jacobs. More

Dealership was friendly and forthcoming I came from out side to pick my X7 Whole purchase over phone and online Process was smooth Sales person, Russ Willard was very Friendly and helpful Technician side to pick my X7 Whole purchase over phone and online Process was smooth Sales person, Russ Willard was very Friendly and helpful Technician explained thoroughly about the car Finance dept operated without a hitch The whole process was pleasant and went without a hitch More

BJBMW offers the best high-end dealership experience that I have ever been a part of. Simply good and genuine people in every department. I recently moved to the DFW area, yet I chose to fly to Chicago and p I have ever been a part of. Simply good and genuine people in every department. I recently moved to the DFW area, yet I chose to fly to Chicago and purchase from Bill Earnest and BJBMW. It was absolutely worth the flight and long drive back (car bonding time!) to have such an excellent experience (yet again). I purchased my very first BMW from Bill E and BJBMW 23 years ago (time flies) and I cannot imagine purchasing a BMW from anyone (and anywhere) else. More

From the moment I made my 1st appointment with the BMW dealership to have my car service I was already pleased with the customer service I met Mr. Nick Huerter who greeted me with a genuine smile and hand dealership to have my car service I was already pleased with the customer service I met Mr. Nick Huerter who greeted me with a genuine smile and handshake I had a lot of questions because this is my 1st BMW. Nick took his time and went over questions and then some I am so grateful he took so much time going over everything with me when I 1st got my car I really liked it by the time Nick went over everything I was in love with it. THANK YOU More

Bill Earnest was super helpful. I had some questions about pricing and availability and he contacted me right away and got the information I needed asap. I had some questions about pricing and availability and he contacted me right away and got the information I needed asap. More

I really like their service. Took our car in today and Nick our service person was great. Took time to show me what the issue was, explained everything, was super friendly and he Took our car in today and Nick our service person was great. Took time to show me what the issue was, explained everything, was super friendly and helpful. Best service ever!! More

Bill made completing the buyout of my leased vehicle easy. I always feel good about the transaction when I work with Bill. easy. I always feel good about the transaction when I work with Bill. More

I had a great experience at Bill Jacobs when purchasing my X5. My salesperson, Russ Millard was patient with my questions and was thorough with explaining the different features and prices of the different my X5. My salesperson, Russ Millard was patient with my questions and was thorough with explaining the different features and prices of the different models. The sales manager, finance and customer service person who helped me set my car up were all great to work with also! More

From start to finish it was an awesome experience. Starting with Harry Gianos, who probably is the most likeable car sales person I have dealt with. He made the whole process as smooth as a B58 engine Starting with Harry Gianos, who probably is the most likeable car sales person I have dealt with. He made the whole process as smooth as a B58 engine !! Then the GM Mike , a polite , super responsive person and who replies to emails with personalized response , not some canned messages. While the wait for bit longer ( it could have been longer with other dealers) , he kept me updated throughout. Finally when the day came, Mo the finance guy offered some good deal on maintenance packages. Highly recommend Bill Jacobs BMW if you are on Chicagoland!! More