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Bill Jacobs BMW
Naperville, IL
3,276 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,276 reviews
February 18, 2025
I definitely plan on purchasing another vehicle from Bill Jacobs BMW. Alex Flinn has been amazing to service with and the sales team is outstanding. Jacobs BMW. Alex Flinn has been amazing to service with and the sales team is outstanding. More
by Laura
Employees Worked With
Alex Flinn
February 17, 2025
My 5-series has been serviced with Bill Jacobs BMW for the last 7 years. Alex Flinn has been my go to service guy. He really does make it convenient and provides the best service. the last 7 years. Alex Flinn has been my go to service guy. He really does make it convenient and provides the best service. More
by Arvind
Employees Worked With
Alex Flinn
February 17, 2025
Thank you to Stefan, Shaun (Sales Manager) and Bill Jacobs for an amazing experience. We purchased a '25 X5 from Stefan after considering several different brands. The X5 is great, but the experience w Jacobs for an amazing experience. We purchased a '25 X5 from Stefan after considering several different brands. The X5 is great, but the experience we had working with Stefan and the Bill Jacobs team made the decision a no-brainer! If you're interested in a BMW in the Chicago area, I'd recommend connecting with Stefan and Bill Jacobs. More
by Dave Barros
February 13, 2025
My vehicle was involved in an accident. Alex Flinn was able to arrange the tow and deal with my Insurance company. Very much appreciated his help. Alex Flinn was able to arrange the tow and deal with my Insurance company. Very much appreciated his help. More
by Michael
Employees Worked With
Alex Flinn
February 13, 2025
It was my first time buying from a traditional dealership coming from Tesla and I had an overall positive experience. Russ was extremely helpful and went the extra mile for me multiple times. It was much app coming from Tesla and I had an overall positive experience. Russ was extremely helpful and went the extra mile for me multiple times. It was much appreciated! More
by skrema78
Employees Worked With
February 12, 2025
Great dealership. Best selection, professional sales and service teams. Shout out to Mark G (sales) and Jeff H (service). Best selection, professional sales and service teams. Shout out to Mark G (sales) and Jeff H (service). More
by buckleyj27w160
February 11, 2025
Very good customer service and overall, a pleasant buying experience. There were no games and tricks and I didn't feel pressured beyond a healthy negotiation of couple of the aspects of the deal. Russ Mill experience. There were no games and tricks and I didn't feel pressured beyond a healthy negotiation of couple of the aspects of the deal. Russ Millard was accommodating and informative. Financing team was not pushy and made the final paperwork a breeze. Definitely recommend this dealer. More
by Marcin C
Employees Worked With
