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Bill Jacobs BMW

Naperville, IL

Overview
Employees
Reviews
Vehicles
5.0
3,270 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,270 reviews

June 27, 2022

We had an excellent experience. They found the vehicle we wanted and had it waiting. More

by danielhanrahan148
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Earnest
Report | Print
Jun 29, 2022 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

June 27, 2022

Mike w was very fast when I came in for service. I will definitely be back More

by Tbzdyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike w
Report | Print
Jun 29, 2022 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 26, 2022

Mike Alwin is the best, every time I come in for service Mike always gives me the highest quality service. More

by crc701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Report | Print
Jun 27, 2022 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We hope you have a great day!

June 26, 2022

Thank you to Mike Alwin for making sure each service visit goes smooth, I know I can count on Mike each time I come on. More

by malarskiandrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Report | Print
Jun 27, 2022 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We hope you have a great day!

June 22, 2022

We have been searching for a reliable used vehicle for our daughter for some time. Russ Millard at Bill Jacob’s BMW is honest, transparent and professional. He truly cares about the customer and we won’t More

by maureen juhas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna and Daniel
Report | Print
Jun 24, 2022 -

Bill Jacobs BMW responded

Hi Maureen, thank you so much for your positive comments about Bill Jacobs BMW! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 22, 2022

Thank you to Mike Alwin for taking care of my car when I had an unexpected flat tire, Mike got me in and back on the road quickly. More

by Bingogeri777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Report | Print
Jun 23, 2022 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mike Alwin here at Bill Jacobs BMW! If you have any further questions, please don't hesitate to reach out!

June 21, 2022

Russ was very transparent and great to work with. He continued to follow up on an extra key the previous owner still had for me. More

by Marvingloria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ
Report | Print
Jun 22, 2022 -

Bill Jacobs BMW responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 21, 2022

Excellent customer service! Great dealership and friendly staff. I would highly recommend this dealership for anyone looking to purchase a new BMW. 5 stars all the way! More

by chrisr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Schneider
Report | Print
Jun 22, 2022 -

Bill Jacobs BMW responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 21, 2022

Wonderful service! We were immediately greeted when we walked in the door. While waiting for our sales guy Bill, several people asked if we had been helped yet. The de More

by Streich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Earnest
Report | Print
Jun 23, 2022 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

June 20, 2022

David Reynoso - I had the pleasure of working with David and he went above and beyond to make my experience beyond great. The process of purchasing was stress free & pleasant. I will refer all my friends an More

by Alejandrah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Reynoso
Report | Print
Jun 22, 2022 -

Bill Jacobs BMW responded

Hi Alejandrah, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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