Back

Bill Jacobs BMW

Naperville, IL

5.0
3,241 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
Contact Dealership

2495 Aurora Ave

Naperville, IL

60540

Directions

By Type

Showing 3,241 reviews

April 10, 2022

had an excellent experience working with Bill Jacbos BMW, specifically David Reynoso. We were new to the process as this was our first car purchase, but David was incredibly communicative throughout and More

by Stroy2823
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Reynoso
April 10, 2022

Knowledgeable and professional sales guys were great to work with. I highly recommend Michael and Robert who both helped us and answered all our questions. More

by robert.a.jachim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Reynoso, Rob
Apr 28, 2022 -

Bill Jacobs BMW responded

Hi Robert, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Thanks again for the recommendation, and have an amazing day!

April 08, 2022

Good experience. My salesman was on vacation, but still got the job done. Thank you. More

by Ningram
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Earnest
Apr 11, 2022 -

Bill Jacobs BMW responded

Hi Ningram, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 07, 2022

Giovanna was wonderful! Great experience all around. After searching and test driving everywhere we found the perfect one for us. More

by cindyu84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanna
Apr 09, 2022 -

Bill Jacobs BMW responded

Hello, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We are always more than happy to assist you if anything else comes up. Take care!

April 05, 2022

Great experience working with Bill Earnest at Bill Jacobs BMW. Great car and terrific customer service! More

by steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Earnest
Apr 28, 2022 -

Bill Jacobs BMW responded

Steve, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 03, 2022

My sales man Nicholas Pandola and Rob Trax sales manager and Brendan Dorsey BMW Genius, were amazing each one in his specialty , More

by F S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nichols, Rob , Brendan
Apr 28, 2022 -

Bill Jacobs BMW responded

Hi F S, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

March 30, 2022

Russ Millard and all at Bill Jacobs BMW have been a pleasure to deal with. They’ve been honest, professional and efficient. I’d wholeheartedly recommend them. More

by Wheels
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Millard
Apr 28, 2022 -

Bill Jacobs BMW responded

Wheels, we are glad we could help! We look forward to your next visit! Take care!

March 30, 2022

Loved working with Khalil Guisse and Robert Trax. 10/10 experience. Love my new BMW M440 👍 More

by Nish
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalil Guisse and Robert Trax
Apr 28, 2022 -

Bill Jacobs BMW responded

Nish, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 29, 2022

Very prompt. Very courteous. Never waited too long for finance, explanation of options was thorough and never felt pressured to buy. Staff very personable. More

by Tonynebo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pandola
Apr 28, 2022 -

Bill Jacobs BMW responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 29, 2022

Excelente experience very professional and knowledgeable and excellent customer service my salesmen was the best More

by SH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Pandola
Apr 28, 2022 -

Bill Jacobs BMW responded

Sh, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

...
202
...