
Bill Jacobs BMW
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Excellent service and updates from start to finish, the process was seamless and I was well informed. Really enjoyed working with Khalil throughout. process was seamless and I was well informed. Really enjoyed working with Khalil throughout. More
Garbage place! Discrimination at its fullest.. Could have had a 60,000 dollar sale yesterday. 2 BMWs later and still get treated terrible.. Definitely lost a custom Discrimination at its fullest.. Could have had a 60,000 dollar sale yesterday. 2 BMWs later and still get treated terrible.. Definitely lost a customer and will contact corporate of this situation. More
Bill Earnest, my sales advisor and Jeff in service are top notch. I cannot recommend them enough. Everyone I have dealt with is professional and caring and the deals are very fair. I live over an hour aw top notch. I cannot recommend them enough. Everyone I have dealt with is professional and caring and the deals are very fair. I live over an hour away and gladly do business with them and will continue to do so. Save yourself time and headaches and go to Bill Jacob's BMW and see these guys. More
I had the pleasure of working with Khalil Guisse at Bill Jakobs BMW. I'm certainly not the easiest customer to work with because I take my time, do my research and ask a lot of questions. Khalil was a tota Jakobs BMW. I'm certainly not the easiest customer to work with because I take my time, do my research and ask a lot of questions. Khalil was a total professional all the way through the process. I visited him at the dealership 4 or 5 times and we had several exchanges on the phone and via email prior to the purchase. Patient, knowledgeable, responsive, straight forward, and fun are a few words I would use to describe Khalil. A true professional and class act. I never felt any pressure and I appreciate that neither Khalil or Bill Jakobs BMW played any games when it came time to purchase the vehicle. It was such a pleasant experience which was a total surprise. I kept waiting for the typical bs and dirty feeling I've experienced at other dealers and it never showed up. They made me feel like a client instead of a target for the next sale. I really felt Khalil was looking out for my best interest and advising me, not trying to sell me. What they seem to understand, that most car dealers do not, is that if they treat you right, you will be back and you will tell your friends about the amazing experience. If you are considering a new BMW, do yourself a favor and reach out to Khalil Guisse at Bill Jakobs BMW. You will be happy you did. More
Bill Earnest, Jeff Huslebus, and Mike Alder provided the excellent experience one should expect when leasing a luxury vehicle. Bill was very honest about the process and made us feel comfortable through out excellent experience one should expect when leasing a luxury vehicle. Bill was very honest about the process and made us feel comfortable through out the whole process from initially looking at the cars in the showroom, to test drive, and decision making. We never felt pressured or uncomfortable and were treated with respect and kindness. Bill Jacobs facility is also excellent and compliments the top notch team it contains. Would gladly do business with Bill Earnest and Bill Jacobs again in the future. Can't wait to buy/lease the next one! More
Excellent service! Russ Millard was amazing! I highly recommend this dealership. This was the 5th dealership I visited in the past couple days and none of them compare to you all. recommend this dealership. This was the 5th dealership I visited in the past couple days and none of them compare to you all. More