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Bill Jacobs BMW

Naperville, IL

5.0
3,262 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,262 reviews

December 28, 2021

Very straight forward and to the point dealership. You don’t feel like they are taking advantage of you and they work hard to find/get what you want. More

by jlm0586
Customer Service
Recommend Dealer
Yes
Employees Worked With
Bill Earnest
December 26, 2021

Great experience at Bill Jacobs BMW with Mike Alwin , came in with no appointment and my vehicle having issues, Mike was able to get me in and provide me transportation so I was able to get around, had m More

by lnewberry23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
December 25, 2021

This place is great. I always get good service. Go see Mike W for anything you need More

by Tbzdyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike w
December 24, 2021

Great service from Mike Alwin , got me in last minute before a took a long road trip for the holidays, I can always count on Mike for any service I need. More

by Bingogeri777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
December 22, 2021

Worked with David Reynoso on a new BMW X5. Easy to work with and super helpful. More

by Panagakisk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Reynoso, Robert Trax
December 20, 2021

Mark G is an excellent advisor! We came into Bill Jacobs to test drive and order an x7, but to our surprise there was one in stock. It was exactly what we were looking for! Our purchase was very straightfor More

by Ola
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark G
December 17, 2021

Purchasing a new 2022 car from Bill Earnest was a pleasant and productive experience.. Bill was knowledgeable, helpful, friendly and patient. The price was fair and somehow he arranged for factory de More

by X3 buyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Earnest, Nic Cortellini
December 15, 2021

Jeff was the nicest most helpful service tech ever. His knowledge of BMW’s was top of the line. Thank you Jeff for your guidance and help getting our car back on the road. More

by Kingbyte48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff H.
December 13, 2021

The best experience I have ever had. Russ was an amazing sales associate. I would go back in a heart beat. More

by Dschneid1985
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ
December 13, 2021

This is my 6th car I have purchased at Bill Jacobs and have always worked with Bill Earnest as my sales advisor. I cannot recommend the dealership and Bill enough. They have always given me a good deal an More

by jrd_88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Earnest, Mike Alwin,
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