
Bill Jacobs BMW
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Very straight forward and to the point dealership. You don’t feel like they are taking advantage of you and they work hard to find/get what you want. don’t feel like they are taking advantage of you and they work hard to find/get what you want. More
Great experience at Bill Jacobs BMW with Mike Alwin , came in with no appointment and my vehicle having issues, Mike was able to get me in and provide me transportation so I was able to get around, had m came in with no appointment and my vehicle having issues, Mike was able to get me in and provide me transportation so I was able to get around, had my car fixed later that day, great service. More
Great service from Mike Alwin , got me in last minute before a took a long road trip for the holidays, I can always count on Mike for any service I need. before a took a long road trip for the holidays, I can always count on Mike for any service I need. More
Mark G is an excellent advisor! We came into Bill Jacobs to test drive and order an x7, but to our surprise there was one in stock. It was exactly what we were looking for! Our purchase was very straightfor to test drive and order an x7, but to our surprise there was one in stock. It was exactly what we were looking for! Our purchase was very straightforward and we drove away with our dream car the same day! More
Purchasing a new 2022 car from Bill Earnest was a pleasant and productive experience.. Bill was knowledgeable, helpful, friendly and patient. The price was fair and somehow he arranged for factory de pleasant and productive experience.. Bill was knowledgeable, helpful, friendly and patient. The price was fair and somehow he arranged for factory delivery nearly a month sooner than expected. At delivery, Nic Cortellini thoroughly explained how to use the car's technology and ended with a gracious invitation to be in touch if questions arise later. Overall, this was an impressive car buying experience. More
Jeff was the nicest most helpful service tech ever. His knowledge of BMW’s was top of the line. Thank you Jeff for your guidance and help getting our car back on the road. knowledge of BMW’s was top of the line. Thank you Jeff for your guidance and help getting our car back on the road. More
This is my 6th car I have purchased at Bill Jacobs and have always worked with Bill Earnest as my sales advisor. I cannot recommend the dealership and Bill enough. They have always given me a good deal an have always worked with Bill Earnest as my sales advisor. I cannot recommend the dealership and Bill enough. They have always given me a good deal and take care of you way past the initial sale. In this last instance Bill was able to locate a car for me within a few days that 90% matched what I was looking for. In these times of car shortages and some waiting several weeks if not months for cars I was very happy I could get a car that quickly. Bill always make the new car experience exceptional. In addition my vehicles are always well taken care of by the service department. Ask for Mike Alwin as your service advisor. He always makes sure everything is always well taken care of while your car is under warranty and or on a maintenance agreement. And if you keep your cars longer he will make sure you take care of the really important items that keep your car in top shape. Do not hesitate to visit Bill Jacobs and ask for Bill to purchase your next BMW and then Mike to make sure it is well maintained. You cannot go wrong with them. More