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Bill Jacobs BMW
Naperville, IL
3,270 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,270 reviews
November 30, 2021
made it seemless, to go from a lease to a payment and upgrade in the car. While I loved my 550M I am also loving the the new 750i M....Very little waiting time and the car was prepared and waiting and th upgrade in the car. While I loved my 550M I am also loving the the new 750i M....Very little waiting time and the car was prepared and waiting and the instruction from Nic Cortellini the BMW Genius was very helpful! he even came to my house to program the garage door because of a chamberlin setting. More
by tom
Employees Worked With
Bill Earnest; Nic Cortellini; John Stout
November 30, 2021
Josh is always available to assist whenever I have questions about either upcoming models or inventory. I've purchased multiple cars from Bill Jacobs, and specifically from Josh. The long-term relat questions about either upcoming models or inventory. I've purchased multiple cars from Bill Jacobs, and specifically from Josh. The long-term relationship helps to establish trust and provide the best possible service in a personalized way. The same experience applies to the Service department as well. While Josh helps me get into my cars, Mo Ali and the rest of the service team do a great job of keeping me on the road. More
by bryonabramowitz
Employees Worked With
Josh Schnieder, Mo Ali
November 28, 2021
Mark Graffagna provided excellent customer service and assited me in purchasing my first ever BMW! He was aware that I lived out of state and needed to be back to work by 2pm, same day. He changed his sch assited me in purchasing my first ever BMW! He was aware that I lived out of state and needed to be back to work by 2pm, same day. He changed his schedule and showed up 4hrs earlier to make sure I was taken care of. Thank you Mark for going above and beyond and assisting me with my purchase. You have a Customer for life. More
by duni O
Employees Worked With
Mark Graffagna
November 26, 2021
Purchased my first car out of college. The process was simple thanks to the assistance of Mo, at bill jacobs. Relocating to Chicago and singing on an apartment the same day, it was the easiest part of my simple thanks to the assistance of Mo, at bill jacobs. Relocating to Chicago and singing on an apartment the same day, it was the easiest part of my day. More
by BellaC
Employees Worked With
Mo Elkhatib
