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Bill Jacobs BMW
Naperville, IL
3,274 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,274 reviews
November 28, 2021
Mark Graffagna provided excellent customer service and assited me in purchasing my first ever BMW! He was aware that I lived out of state and needed to be back to work by 2pm, same day. He changed his sch assited me in purchasing my first ever BMW! He was aware that I lived out of state and needed to be back to work by 2pm, same day. He changed his schedule and showed up 4hrs earlier to make sure I was taken care of. Thank you Mark for going above and beyond and assisting me with my purchase. You have a Customer for life. More
by duni O
Employees Worked With
Mark Graffagna
November 26, 2021
Purchased my first car out of college. The process was simple thanks to the assistance of Mo, at bill jacobs. Relocating to Chicago and singing on an apartment the same day, it was the easiest part of my simple thanks to the assistance of Mo, at bill jacobs. Relocating to Chicago and singing on an apartment the same day, it was the easiest part of my day. More
by BellaC
Employees Worked With
Mo Elkhatib
November 25, 2021
Wonderful service experience at Bill Jacobs BMW with John Stout! From the moment I arrived he was extremely attentive, helpful and went above and beyond. Very professional with no pressure. Overall I was tho Stout! From the moment I arrived he was extremely attentive, helpful and went above and beyond. Very professional with no pressure. Overall I was thoroughly impressed with the experience. Highly recommended! More
by Nick
Employees Worked With
John Stout
November 24, 2021
Absolutely Fantastic experience at Bill Jacobs BMW. I Absolutely Fantastic experience at Bill Jacobs BMW. I had the pleasure of working with Khalil G. The best salesperson I ever met. From the moment I Absolutely Fantastic experience at Bill Jacobs BMW. I had the pleasure of working with Khalil G. The best salesperson I ever met. From the moment I reached out with a brief inquiry, KG was always responsive, extremely knowledgeable, not only about the vehicle itself but in walking me through the entire process. I will highly recommend him to all my family and friends for all their automotive needs. Thanks for the wonderful experience. More
by Moustafa Youssef
Employees Worked With
KG
November 21, 2021
Everyone who we dealt with were so helpful. Russ our sales associate was Excellent! He made it worth our four hours drive to this dealership, no pressure and knowledgeable. sales associate was Excellent! He made it worth our four hours drive to this dealership, no pressure and knowledgeable. More
by Youssefezzat69
Employees Worked With
Russ
