
Bill Jacobs BMW
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Thanks to Mike A and the entire service team for making my most recent visit at Bill Jacobs a pleasant one , great facility and great employees, everyone Was so nice and helpful. my most recent visit at Bill Jacobs a pleasant one , great facility and great employees, everyone Was so nice and helpful. More
Had a wonderful experience purchasing our car. Everyone was extremely kind and professional. Bill helped us through our purchase and it could not have been easier. I highly recommend Bill Jacobs BMW and as was extremely kind and professional. Bill helped us through our purchase and it could not have been easier. I highly recommend Bill Jacobs BMW and ask for Bill Earnest, he is wonderful. More
Thanks to Mike Alwin for the great last minute service, got me in immediately when I ended up with a flat tire and got me taken care of quickly . got me in immediately when I ended up with a flat tire and got me taken care of quickly . More
Great communication and service. Follow through from the beginning to the end. Competitive price and excellent customer service. Would absolutely work with them again in the future. beginning to the end. Competitive price and excellent customer service. Would absolutely work with them again in the future. More
Great facility and support team, follow up is exceptional along with Husain. Glad I switched from Audi to BMW. I recommend this dealership. Nice to work with along with Husain. Glad I switched from Audi to BMW. I recommend this dealership. Nice to work with More
Great service, was given a detailed walkthrough during the test drive. The sales staff is professional & friendly, answered all my queries patiently and accommodated all reasonable requests. the test drive. The sales staff is professional & friendly, answered all my queries patiently and accommodated all reasonable requests. More
I went in on July 22nd to look at a used Chevy that I saw online. Even though I was not looking to purchase a BMW, I was treated with the best customer service I have ever experienced. I felt it as soon as I online. Even though I was not looking to purchase a BMW, I was treated with the best customer service I have ever experienced. I felt it as soon as I arrived at the front desk and the super courteous way I was greeted. I must admit, I was rather intimidated by the beautiful BMW's in the showroom which I cannot afford at this time. I almost walked out! Lol! I'm so glad I didn't. I cannot thank my salesperson, Bill Earnest, enough. I read a review from a previous customer in which she expressed that she felt like she had made a new friend. That's exactly how I felt. I just had a very bad experience with another dealer a few days ago and I was still feeling down and out about it. He even took the time to listen to the horrible, long story that I had regarding this other dealer which will remain anonymous. He answered all my questions and did all he could to provide a wonderful experience. I highly recommend Bill Earnest as well as the Bill Jacobs dealership. First class!! More
I really want to thank Bill Jacobs BMW Dealer for the professional level of all of them . Inside the "Jungle" of Dealers to find someone not aggressive or tricky to trust on is really important for a cus professional level of all of them . Inside the "Jungle" of Dealers to find someone not aggressive or tricky to trust on is really important for a customer. Special thank to David Reynoso that follow me in the path to buy a BMW X5 : he gave me what I was looking for and what we agreed without any deceit. Stefano More
My experience with Bill Jacobs BMW was superior! I went in just to look at a car and after my experience with Russ and Rob I knew I wanted to buy from Bill Jacobs and we ended up buying not only 1 but 2 ve in just to look at a car and after my experience with Russ and Rob I knew I wanted to buy from Bill Jacobs and we ended up buying not only 1 but 2 vehicles from them that week. Our amazing experience did not stop with Russ and Rob! Not only did those two gentlemen go above and beyond but Mike the general sales manager personal came in and introduced himself when we took delivery on the vehicles. Daniel in finance was a pleasure to deal with also. There are not enough words possible to express the superior service we had at Bill Jacobs with these gentlemen! Thank you Bill Jacobs staff for making my decision easy to now be a lifetime customer of Bill Jacobs BMW. More