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Bill Jacobs BMW

Naperville, IL

5.0
3,308 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,308 reviews

July 29, 2021

Thanks to Mike A and the entire service team for making my most recent visit at Bill Jacobs a pleasant one , great facility and great employees, everyone Was so nice and helpful. More

by lnewberry23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
July 29, 2021

Had a wonderful experience purchasing our car. Everyone was extremely kind and professional. Bill helped us through our purchase and it could not have been easier. I highly recommend Bill Jacobs BMW and as More

by Karm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Earnest
July 28, 2021

Thanks to Mike Alwin for the great last minute service, got me in immediately when I ended up with a flat tire and got me taken care of quickly . More

by Bingogeri777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
July 28, 2021

Great communication and service. Follow through from the beginning to the end. Competitive price and excellent customer service. Would absolutely work with them again in the future. More

by delgadod4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Earnest, Mike Alder
July 28, 2021

Great facility and support team, follow up is exceptional along with Husain. Glad I switched from Audi to BMW. I recommend this dealership. Nice to work with More

by hshepp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Husain
July 26, 2021

Thank you Mike A for the excellent service. As always, your expertise and knowledge is vey much appreciated. I know my vehicle is in good hands. More

by Stella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike A
July 24, 2021

Great service, was given a detailed walkthrough during the test drive. The sales staff is professional & friendly, answered all my queries patiently and accommodated all reasonable requests. More

by viratjoshi9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Vargas
July 23, 2021

I went in on July 22nd to look at a used Chevy that I saw online. Even though I was not looking to purchase a BMW, I was treated with the best customer service I have ever experienced. I felt it as soon as I More

by rhodesho
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Earnest
July 23, 2021

I really want to thank Bill Jacobs BMW Dealer for the professional level of all of them . Inside the "Jungle" of Dealers to find someone not aggressive or tricky to trust on is really important for a cus More

by Stefano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Reynoso
July 21, 2021

My experience with Bill Jacobs BMW was superior! I went in just to look at a car and after my experience with Russ and Rob I knew I wanted to buy from Bill Jacobs and we ended up buying not only 1 but 2 ve More

by abiggs3173
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ, Rob, Mike, Daniel
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