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Bill Jacobs BMW

Naperville, IL

5.0
3,304 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,304 reviews

June 04, 2021

We bought a vehicle from Bill Jacobs BMW this week. We had the pleasure of working with Jose Vargas. He was easy to work with and treated us with respect throughout the entire process. You could tell he k More

by Sonny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Vargas, Mike Adler, Mark
June 04, 2021

Khalil Guisse is awesome! As I told him, his personality earned my business. He is no doubt knowledgeable, but it is also obvious that he enjoys what he does. He made me feel comfortable and confident about More

by Carli Rhine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalil Guisse
June 02, 2021

Bill Earnest and Mike Adler made the entire process of purchasing my vehicle and setting up a Performance Center Delivery, almost effortless. If a question arose, they were quick to answer and resolve and More

by M3 Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Earnest and Mike Adler
June 01, 2021

Thank you Mike A for the excellent service experience. As always I know my vehicle has been well taken care of. You are the best!! More

by malarskiandrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike A
June 01, 2021

Everyone was very very polite, super friendly. Very professional environment. Every person you come in contact with was extremely helpful. I was early, and Bill was with someone else, but still made ti More

by silvervette96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Earnest, one more gentleman, don’t know his name
May 31, 2021

As a first time purchaser, Harry Gianos made the whole car buying experience seamless from beginning to end! I will highly recommend him to anyone looking to purchase a new BMW. Jaclyn Sweeney More

by Jaclyn Sweeney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Gianos
May 30, 2021

The best BMW dealership in Chicago area in my view. Very knowledgeable and professional team. The sales advisor, Brian Coston is excellent to work with. More

by Jeet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Coston
May 29, 2021

Bill Earnes and Mike Alwin are awesome; honest, fair and all about service. On my 5th BMW, all purchased from Bill. Highly recommended - plus the service department is second to none. More

by BVB09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Earnest. Mike Always
May 27, 2021

Over the years I would dread going to dealerships, but not this time. We enjoyed working with our Client Advisor, Harry Gianos and our conversations throughout the process made us feel at ease. Harry imp More

by mg0922
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Gianos, Giovonna Montalvo
May 27, 2021

The whole staff at Bill Jacobs BMW / MINI was very welcoming and easy to work with. Customer service was great as well as willingness to get a deal done. I would recommend Joshua and Bill Jacobs BMW More

by ajportelli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Schneider
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