Bill Jacobs BMW

Recently had the pleasure of visiting Bill Jacobs BMW, and I must say it was an outstanding experience. From the moment I walked in to purchase a new car, the staff made me feel welcome and valued. The se and I must say it was an outstanding experience. From the moment I walked in to purchase a new car, the staff made me feel welcome and valued. The service was top-notch, with every team member going out of their way to ensure I was comfortable and informed about my options. What truly stands out is the staff. They managed to turn what is often a stressful and root canal like experience into an enjoyable one, with jokes and laughter sprinkled throughout the discussions. It felt more like a friendly visit than a business transaction. My CA, Russ Millard has gone above and beyond what I would expect. Best car salesman, I have ever had the pleasure of working with. He would likely be good at root canals, too. In summary, if you're looking for a car dealer that combines exceptional service with a touch of humor and great staff, Bill Jacobs BMW is the place to go. Highly recommended for anyone seeking a great buying experience! More

Recently, my wife and I decided to purchase a two-seater sports car. We visited Bill Jacobs BMW in Naperville, Illinois (www.billjacobsbmw.com) and we fell in love with the 2025 BMW Z4 sDrive M40i converti sports car. We visited Bill Jacobs BMW in Naperville, Illinois (www.billjacobsbmw.com) and we fell in love with the 2025 BMW Z4 sDrive M40i convertible. These cars are difficult to find and often dealerships only get a small allocation each year. Our BMW Client Advisor, Maggie, worked with us and was able to obtain an allocation for us. Our experience with Maggie was incredible. She was very knowledgeable about the car model and helped us choose the features on our Z4. Maggie set up an application on our iPhones that would allow my wife and I to track the building and shipping of the car on a daily basis from factory assembly to delivery at the Bill Jacobs BMW dealership. This was a nice touch by Maggie to help keep our excitement for the Z4 while it was being built. I would like to express my wife’s and my appreciation of Maggie (our BMW Client Advisor), and the Bill Jacobs BMW dealership in Naperville, Illinois. The dealership’s entire staff was wonderful. They were professional, knowledgeable, courteous and helpful throughout our purchase experience. The dealership was modern with a professional appearance, and was an exciting place to visit. It gave us a chance to look at the various BMW cars. I would recommend Bill Jacob BMW dealership in Naperville Illinois to anyone who was interested in seeing and purchasing a BMW automobile. Definitely a 5-star dealership. Even though every member of the BMW dealership staff was incredible, I would also like to recommend that anyone looking for a BMW consider asking for Maggie as their BMW Client Advisor. Her assistance and support were so much appreciated throughout the buying experience. Scott and Lynn W. More

Recently, my wife and I decided to purchase a two-seater sports car. We visited Bill Jacobs BMW in Naperville, Illinois (www.billjacobsbmw.com) and we fell in love with the 2025 BMW Z4 sDrive M40i converti sports car. We visited Bill Jacobs BMW in Naperville, Illinois (www.billjacobsbmw.com) and we fell in love with the 2025 BMW Z4 sDrive M40i convertible. These cars are difficult to find and often dealerships only get a small allocation each year. Our BMW Client Advisor, Maggie, worked with us and was able to obtain an allocation for us. Our experience with Maggie was incredible. She was very knowledgeable about the car model and helped us choose the features on our Z4. Maggie set up an application on our iPhones that would allow my wife and I to track the building and shipping of the car on a daily basis from factory assembly to delivery at the Bill Jacobs BMW dealership. This was a nice touch by Maggie to help keep our excitement for the Z4 while it was being built. I would like to express my wife’s and my appreciation of Maggie (our BMW Client Advisor), and the Bill Jacobs BMW dealership in Naperville, Illinois. The dealership’s entire staff was wonderful. They were professional, knowledgeable, courteous and helpful throughout our purchase experience. The dealership was modern with a professional appearance, and was an exciting place to visit. It gave us a chance to look at the various BMW cars. I would recommend Bill Jacob BMW dealership in Naperville Illinois to anyone who was interested in seeing and purchasing a BMW automobile. Definitely a 5-star dealership. Even though every member of the BMW dealership staff was incredible, I would also like to recommend that anyone looking for a BMW consider asking for Maggie as their BMW Client Advisor. Her assistance and support were so much appreciated throughout the buying experience. Scott and Lynn W. More

Dan and Alex were so helpful in finding the problem. They both provided great explanation into why my brakes were squealing. Love BMW, but hate the brake noise. They both provided great explanation into why my brakes were squealing. Love BMW, but hate the brake noise. More

Jose was very knowledgeable and helpful with any and all questions I had regarding the BMW i was interested in, as well as financing, warranty, service contracts, etc. questions I had regarding the BMW i was interested in, as well as financing, warranty, service contracts, etc. More

Always a great experience at Bill Jacobs BMW. Our sales professional Bill is just amazing. Listens to our needs and gets us the best deal possible. My 5th purchase and love the BMW performance Our sales professional Bill is just amazing. Listens to our needs and gets us the best deal possible. My 5th purchase and love the BMW performance. More

I really wanted to mention how great Alex was when I brought my vehicle into service. He went above and beyond to give that personal service experience. brought my vehicle into service. He went above and beyond to give that personal service experience. More

Giovonna provided an exceptionally smooth and excellent sales experience that truly stood out. From the very beginning, Giovonna demonstrated a high level of professionalism and attentiveness, ensuring tha sales experience that truly stood out. From the very beginning, Giovonna demonstrated a high level of professionalism and attentiveness, ensuring that all our needs and concerns were addressed promptly. Her friendly demeanor and in-depth knowledge made the entire process seamless and enjoyable. It's not often that one encounters such exemplary service, and I felt it was important to recognize and commend Giovonna for their outstanding work. More

Everyone is very professional, knowledgeable and provides excellent customer service. All dealings were prompt and fair. excellent customer service. All dealings were prompt and fair. More

Alex Flinn is a terrific service writer. Our family now brings all of our cars to Bill Jacobs BMW because of Alex. Our family now brings all of our cars to Bill Jacobs BMW because of Alex. More