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Bill Jacobs BMW

Naperville, IL

5.0
3,307 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,307 reviews

May 19, 2021

Excellent staff. If you are in the market for BMW, please go see Nick Pandola. Best car sales representative I have ever met. He made my car buying process so easy. More

by MoMo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Pandola
May 19, 2021

excellent variety and product availability, friendly staff, fair negotiations, acceptable trade-in value, best BMW facility in the Midwest, in my opinion! Kudos to Jose for his initial response. It was More

by papamimms
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Jose Vargas
May 19, 2021

Russ was a big help purchasing the X5 45e. He was very knowledgeable and will be a great resource going forward. I’m looking forward to working with him in the future. More

by leroy.stromberg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ
May 18, 2021

Excellent. I recently purchased my first BMW and had a great all around experience from Bill Jacobs BMW. I contacted more than a half dozen BMW dealers during my search for the car I wanted. I went to sev More

by gordybart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Vargas
May 18, 2021

Th is is my third vehicle I have purchased from Khalil Guisse @ Bill Jacobs BMW. Khalil is an exemplary salesman, he listens to his customers and finds the car that is perfect for them. Khalil is very k More

by Tina C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalil Guisse
May 18, 2021

Excellent staff at Bill Jacobs BMW. My experience was excellent from the moment I entered the dealership up until I drove off with my X5. Russ displayed excellent customer service skills, superior knowle More

by Carlos Arambul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Millard, Terry Mancuso, and Aldijana.
May 17, 2021

Khalil Guisse was the client advisor that I worked with for my X5 purchase. He is an excellent client advisor to work with. He kept me up to date through the entire process and was transparent and honest w More

by Lal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalil Guisse
May 12, 2021

Mo and everyone at Bill Jacobs were a pleasure to deal with. Best car buying experience I have ever had... extremely happy with my experience and purchase. Joseph Harrod More

by Joseph Harrod
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo
May 12, 2021

Russ was very pleasant to work with and he made the buying process easy. Thank you for making the trip to Chicago worth it Russ! More

by Yourfreunds
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Millard
May 12, 2021

Lauralee Camp was excellent. She kept us informed all along the car delivery process. Staff was attentive and selection of cars was great. Very pleasant total experience. More

by terry.walker4658
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauralee Camp
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