Back

Bill Jacobs BMW

Naperville, IL

5.0
3,307 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
Contact Dealership

2495 Aurora Ave

Naperville, IL

60540

Directions

By Type

Showing 3,307 reviews

May 11, 2021

Russ and everyone at the dealership where excellent in their support in helping me surprise my wife with her new BMW. Thanks for everything and I look forward to worming with the Entire Bill Jacob’s fami More

by tjfroschauer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Millard & Daniel Dolce
May 11, 2021

What a great experience! I order a M340 and Mark Graffagna did a great job in keeping me informed. Bill Earnest assisted at delivery. Five stars More

by proe999
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Graffagna
May 10, 2021

Great experience with this dealer! Khalil Guissé was our salesperson and he was easy to work with and professional. Mike Alder negotiated the price and beat the pricing offered by a competitor even though t More

by aweist
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalil Guisse and Mike Alder
May 10, 2021

My experience was very smooth and easy. All of the staff were very friendly especially Russ. He made the whole process of buying a car very easy and took it very personally as if he’s buying a car for himse More

by JB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Millard
May 09, 2021

David Reynoso and everyone at Jacobs were great to work with. I drove to Naperville from Greenwood to buy my new BMW 740 and everyone made it easy and took the time to explain things. The dealership is ama More

by John C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Reynoso
May 08, 2021

Josh Schneider and the Jacobs team was awesome to work with on purchase of my new BMW 750. All facets of the experience were positive and I would highly recommend! More

by Jbuzz67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Schneider
May 08, 2021

Purchased our first used car with Russ Millard, who's an excellent sales person and extremely knowledgeable and helpful! He helped us find the best deal for an upgraded SUV for our growing family and wanted More

by BBaldwin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Millard, Aldijana Hodzic
May 06, 2021

Purchased my first BMW here at Bill Jacobs in August 2020 and was assisted by Nick Pandola. Remained so satisfied with Nick's customer service, that decided to start shopping for my second BMW here at Bill J More

by Eugeniu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pandola
May 03, 2021

My sales person Lauralee was easy to work with and knowledgeable about the vehicles I was interested in purchasing. She and sales manager Mark both took the time to discuss what I was really looking f More

by Mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauralee, Mark
May 01, 2021

Hussain is really good sales person I was happy to work with him detailed guy didn't do good job inside dog hair all over please do clean car before deliver to customers More

by kapoormickey123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hussain
...
242
...