Bill Jacobs BMW

Hussain is really good sales person I was happy to work with him detailed guy didn't do good job inside dog hair all over please do clean car before deliver to customers with him detailed guy didn't do good job inside dog hair all over please do clean car before deliver to customers More

Great follow up, and most importantly, great follow through. Delivered on promises, price and on time delivery. Communication from first conversations through key pass off, was on point. through. Delivered on promises, price and on time delivery. Communication from first conversations through key pass off, was on point. More

Everyone one I dealt with as part of the purchase process was extremely knowledgeable, courteous and made the experience truly pleasurable. I will definintely do business again with Bill Jacobs BMW. was extremely knowledgeable, courteous and made the experience truly pleasurable. I will definintely do business again with Bill Jacobs BMW. More

Thank you to Mike A for getting me in last minute when I had an emergency with my car , he was able to get me in and get me a car and had my car back to me the next day. had an emergency with my car , he was able to get me in and get me a car and had my car back to me the next day. More

Well, it has to be 5-stars since I did buy the car. Everything lined up as expected. Found the car by searching all dealerships and BJ had exactly what I wanted. They mostly met my asking price for the Everything lined up as expected. Found the car by searching all dealerships and BJ had exactly what I wanted. They mostly met my asking price for the trade-in Having come up more than I went down. Buying a certified pre-owned comes with some wear & tear, but they addressed all of my findings. The car couldn't be more perfect. David Reynoso, the Client Advisor, was very attentive to all my questions and concerns. I would recommend him to anyone looking for a BMW auto. More

Thanks to Mike Alwin for the excellent service always provided , he makes each service visit extremely easy and walks me through the services my vehicle requires, true asset to Bill Jacobs. provided , he makes each service visit extremely easy and walks me through the services my vehicle requires, true asset to Bill Jacobs. More

Amazing Customer care Best BMW dealer around the Chicago area Just got my BMW X7 Alpina and its Amazing Thank you Bill Jacobs BMW of Naperville area Just got my BMW X7 Alpina and its Amazing Thank you Bill Jacobs BMW of Naperville More

Thank you Mike A for taking good care of my vehicle. As always, I have no worries knowing you're on the case, another stress-free visit. always, I have no worries knowing you're on the case, another stress-free visit. More

We had been working with Bill Earnest for almost a year looking for just the right car; and right price. He was honest and up front about possible contenders. He never tried to just "sell" us a car for t looking for just the right car; and right price. He was honest and up front about possible contenders. He never tried to just "sell" us a car for the sake of making a sale. Same sentiment applied to everyone we met at the dealership. A car is a car, it's customer service that actually sells the car, and Bill Jacobs gets it right! More

thank you mike a. for taking good care of my vehicle. as always i know your knowledge and expertise makes service a breeze. thank you always i know your knowledge and expertise makes service a breeze. thank you More