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Bill Jacobs BMW

Naperville, IL

5.0
3,251 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,251 reviews

February 25, 2021

Very hospitable, prompt and helpful. Interested in making our experience pleasant and productive without feeling hurried. Bill, Nic and Aldi were all great to work with. More

by pcsmit827
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Earnest, Genius Nic, Aldijana
February 24, 2021

Thanks Mike A for the spectacular service. I can always count on you to make each service visit painless. Your knowledge and expertise keeps me coming back to Bill Jacobs. More

by Stella
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike A
February 23, 2021

Thank you, Craig Brunton. You are very professional and easy to work with. It is my first BMW purchase and the whole Bill Jacobs BMW team made my experience really pleasant and hassle-free. More

by deshapriya.debesh
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Brunton
February 22, 2021

Harry was our salesman and wonderful to work with. Great customer service and staff, highly recommend! (Modern amazing space that was fun to hang out in too!) More

by MelanieLeeInteriorDesign
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry
February 22, 2021

Good experience working with the dealership and Russ was easy and professional to deal with. Remedied a situation in the purchase process and worked with us long distance.I would buy again Sight unseen from More

by SAM G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ
February 20, 2021

Thank you Mark Graffagna. Your expertise and knowledge was invaluable to making this a great experience for me. This is my first BMW. I can’t wait to drive! More

by wsjohn4567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Graffagna
February 20, 2021

Had a great experience at Bill Jacobs BMW. First and foremost, our salesperson Bill Earnest was extremely helpful, patient, did not pressure us, let us work through our questions and ultimately helped u More

by Amirm211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Earnest
February 19, 2021

Thank You to Mike Alwin for always taking care of my car, i know i can count on him even if a last minute emergency. More

by nhuerter15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
February 17, 2021

Well first off, it's a beautiful store. I literally enjoy time spent there when I have to visit. I have an old E39 540i that I started servicing there about a year and a half ago. There’s a comfortable lobby More

by amilotti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jacobs, Mike Alwin, Mike alder, Bill Earnest, Dan the foreman,
February 15, 2021

Russ Millard Thank you for your Great Customer Service Russ Millard Thank you for your Great Customer Service . Thank you for your patience. It was a pleasure for our spirits to meet . Lolita S More

by Lolita.slaughter0819
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ M
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