Bill Jacobs BMW

I think I may never go to another dealership. After dealing with disastrous customer service at my Jeep dealer, Bill Jacobs BMW has been such a relief. Russ Millard was fantastic to work with and was a dealing with disastrous customer service at my Jeep dealer, Bill Jacobs BMW has been such a relief. Russ Millard was fantastic to work with and was always available with excellent communication. I got a very fair deal trading in that Jeep and I now have a CPO BMW X1 that I am in love with. I also appreciate Giovanna who helped me out at my Encore Delivery; I learned a couple of new things and she helped me get a piece of the cargo cover that I was missing which is above and beyond in my eyes. I look forward to coming back for service appointments in a luxurious waiting area with tons of amenities and, more importantly, being treated with respect. More

I bought a new 2021 M2 competition out of state from these folks, and had the car shipped to my home in NC. Working with them was a pleasure. I'm very pleased with the deal I received and how smoothly t these folks, and had the car shipped to my home in NC. Working with them was a pleasure. I'm very pleased with the deal I received and how smoothly the process went They sent a Notary to my home to finalize all of the documents - I didn't even have to leave my home to buy this unique car. Bill Earnest answered all of my questions and was proactive and helpful. No games, straight up, very clean and professional - just what I wanted. I wouldn't hesitate to work with these folks again in the future! Thanks Bill! More

I walked into Bill Jacobs with no intention of making a new purchase only comparing and shopping. Met with Mo my salesman and he sold me within minutes with his cool, calm and collected approach. From th new purchase only comparing and shopping. Met with Mo my salesman and he sold me within minutes with his cool, calm and collected approach. From the moment I said let’s do this I was out the door in a matter of 40 minutes, exactly how a car purchase should be, not several hours wasting time. I would suggest calling Mo if your searching for a new vechile.. This is my second purchase from Bill Jacobs in 5 years and both times they prove to be the best in the business. More

Brian Coston and the rest of the Bill Jacobs staff were excellent! Very professional! The transaction was very easy. I am sure we will be repeat customers! excellent! Very professional! The transaction was very easy. I am sure we will be repeat customers! More

Bill Earnest lives up to his name!!! I would buy from him again!! Jacobs team all around were great to work with!!! My time there for a purchase was very smooth with no pressure and very accommodating! Thank again!! Jacobs team all around were great to work with!!! My time there for a purchase was very smooth with no pressure and very accommodating! Thank you Jacobs BMW! More

Recently purchased a 2021 X7 and worked with Harry Gianos. The entire purchase experience was fantastic and Harry was great to work with! He answered all our questions and made the whole process sea Gianos. The entire purchase experience was fantastic and Harry was great to work with! He answered all our questions and made the whole process seamless. More

John Stout is amazing to work with. Very knowledgeable and has great patience in answering questions. He is defiantly a great asset to Bill Jacobs BMW business. Thank you John for what you do! Julie and and has great patience in answering questions. He is defiantly a great asset to Bill Jacobs BMW business. Thank you John for what you do! Julie and Paul Bleck More

This is the 2nd time we have worked with Mo in sales. He was able to help me find my new car completely over the phone and email. He also had everything ready to go so we were in and out if the dealership was able to help me find my new car completely over the phone and email. He also had everything ready to go so we were in and out if the dealership in less than an hour when we took delivery of our new X5! Really great service all around! More

Mo was spectacular to work with! From giving us an overview of the car, to finding the answers to any and all of our obscure technical questions, I was quite impressed by Mo’s willingness to provide t overview of the car, to finding the answers to any and all of our obscure technical questions, I was quite impressed by Mo’s willingness to provide the best service possible (especially when our needs were a little different from his typical client). He made sure we were taken care of at every step in the process, kept us well informed, and most importantly was easy to trust. I would recommend Mo to my friends any day and would certainly work with him again without hesitation. More

I purchased 2 cars from Bill Jacobs BMW, both from I purchased 2 cars from Bill Jacobs BMW, both from Client Advisor / Sales Rep Nicholas Pandola and received excellent service and am very happy I purchased 2 cars from Bill Jacobs BMW, both from Client Advisor / Sales Rep Nicholas Pandola and received excellent service and am very happy with both purchases. The service center advisors are also excellent and went out of their way to help me out when I had a service issue. 5 star dealership and service. I can't thank them enough. More