
Bill Jacobs BMW
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Working with the Bill Jacob's team was an excellent experience! I drove over 3 hours to see a vehicle. I was apprehensive that the information given over the phone was accurate (because of poor exp experience! I drove over 3 hours to see a vehicle. I was apprehensive that the information given over the phone was accurate (because of poor experiences in the past). I was pleasantly surprised! The information given was accurate, team was very friendly and professional - and they have a lot of vehicles to chose from. Jose was very knowledgeable about both suv's we drove. All questions were answered. They made it easy to want to purchase a car there. We love the suv and appreciate working with professionals. We'll go back for the next vehicle! More
I just completed the purchase of my AMAZING BMW X3 with the team at Bill Jacobs and was so happy with the entire sales process. From my initial inquiry to the ultimate delivery of the vehicle to New York the team at Bill Jacobs and was so happy with the entire sales process. From my initial inquiry to the ultimate delivery of the vehicle to New York from Illinois, Mark Graffagna in sales and Daniel Dolce in the closing department were incredible to work with. They were both responsive in answering all of my questions, closing the transaction and coordinating with the freight company to ensure quick delivery. If I am ever in the market for another car, I would work with the Bill Jacobs team without any hesitation and will be recommending them to everyone I know. More
We had a wonderful experience purchasing a car from this dealership. Friendly and courteous from the time we arrived until we left. Thank you again dealership. Friendly and courteous from the time we arrived until we left. Thank you again More
I have been doing my regular SUV and Car service @ Bill Jacobs. Today Dean was the service adviser. since last year he has been the service adviser. it's a great experience to work with him. Dean has alway Jacobs. Today Dean was the service adviser. since last year he has been the service adviser. it's a great experience to work with him. Dean has always provided the best customer service experience for me. I never feel intimidated or overwhelmed when speaking with Dean. I truly believe his automotive knowledge and expertise that gives me better in understanding why service items are needed. Thank you for giving me this opportunity to share my deep appreciation for Dean, More
Great experience with car buying. Bill is very knowledgeable, friendly and helpful. I would recommend this place. I also appreciated Khalil’s and Mike Alders help during the process. Thank you - I knowledgeable, friendly and helpful. I would recommend this place. I also appreciated Khalil’s and Mike Alders help during the process. Thank you - I look forward to continued great experience with service and future purchasing. More
Buying a car from a few thousand miles away was a bit of a scary proposition, but Bill Earnest and the Bill Jacobs BMW team made the process super easy. I got a great price, great service, and a smooth proc a scary proposition, but Bill Earnest and the Bill Jacobs BMW team made the process super easy. I got a great price, great service, and a smooth process to purchase remotely. More
Fantastic experience from beginning to end. My sales advisor has spent the last few months working with me to find the right car and design the one that fits my needs and helped me transfer from my leas advisor has spent the last few months working with me to find the right car and design the one that fits my needs and helped me transfer from my lease to a new one at the right time that made the most sense for me, not for sales. More
Excellent service as usual from Alex Flinn at Bill Jacob’s BMW. Alex has always been professional and accommodating. His attention to detail and customer satisfaction are 12 out of 10! Cannot re Jacob’s BMW. Alex has always been professional and accommodating. His attention to detail and customer satisfaction are 12 out of 10! Cannot recommend him highly enough More