Bill Jacobs BMW

We had a great experience buying or first BMW at Bill Jacobs. We bought X3 M40. We drove all the way from Detroit to them as they were helpful and gave us a great offer. Would totally recommend them as a Jacobs. We bought X3 M40. We drove all the way from Detroit to them as they were helpful and gave us a great offer. Would totally recommend them as all the staff is help full and can accommodate all your needs. More

Every one we came in contact with was friendly and Every one we came in contact with was friendly and ready to help. The dealership was clean and everyone was safely wearing a mask. Everyone ha Every one we came in contact with was friendly and ready to help. The dealership was clean and everyone was safely wearing a mask. Everyone had a function and were attending to it, from the person that washed the car to the finance person. The dealership seemed to be running like a well oiled machine. Now what stood out the most was Bill Earnest our salesperson. Usually I dread buying a car takes too long too much to listen to too much to do only this time was different. Bill was right in on point with details seemed to explain exactly what we wanted to know. The time went by quickly and before you knew it was time to take my new car home but not without Bill giving me a crash course on how things worked, set up what needed to be and and in the way that I understood. Knowledgeable, friendly with a great personality. Next time someone asks where I got my beautiful new X2 I will tell them to see Bill Earnest More

Just leased my second 5 series from Bill Jacobs. I worked with Nick Pandola and Mike Alder and they were great and very accommodating. I would recommend this dealership for a new BMW worked with Nick Pandola and Mike Alder and they were great and very accommodating. I would recommend this dealership for a new BMW More

This was my first car buying experience and I couldn’t be happier with my overall experience at Bill Jacobs BMW. Bill Earnest went above and beyond to help me with my purchase. We showed up 10 minutes befor happier with my overall experience at Bill Jacobs BMW. Bill Earnest went above and beyond to help me with my purchase. We showed up 10 minutes before the dealership closed at 8 pm and Bill stayed with us for nearly 2 hours after they closed. Bill made a real effort to understand what I needed the car for and how often I would use it to customize packages and services that were best suited for me. Bill was the exact opposite of the negative stereotypes of a car salesman and did not try to take advantage of me by selling me unnecessary services/items just to increase the overall price. The next time I buy a car, Bill Earnest will be the first person I will reach out to and will recommend Bill and Bill Jacobs BMW to anyone looking for a car. Giovanna (Gigi) was also a great help giving me a thorough tutorial of the technology in the car and reached out to me over a week later if I needed any more help. Bill also reach out and emailed me links to explain the technology in the car. More

This was my first experience with Bill Jacobs BMW. I was very impressed. Very attentive to my needs. I first interacted with Russ Millard and then Mike Adler. Bill Earnest helped deliver my X5 on Christmas very impressed. Very attentive to my needs. I first interacted with Russ Millard and then Mike Adler. Bill Earnest helped deliver my X5 on Christmas Eve, my first BMW. Very happy with the product and the professional level of service. And very happy with the Encore Delivery by Nic Cortellini. I look forward to future encounters. More

Everything went great!! love the car sweet deal! Thank you bill jacobs and his team player Muhamed!! Hope to do business again with you soon!! you bill jacobs and his team player Muhamed!! Hope to do business again with you soon!! More

Bill Earnest, Our salesman or vehicle ambassador I prefer to think of him as, was attentive and really listened to our needs. He stayed with us throughout the week as we made our decision, happily with Bill to think of him as, was attentive and really listened to our needs. He stayed with us throughout the week as we made our decision, happily with Bill Jacobs BMW in Naperville. My husband and I came in straight from long day at work, looking rather haggard. Bill didn’t judge our disheveled appearances rather was more interested in getting to know our needs and how he could help. We couldn’t be happier with our decision to purchase the Denali at Bill Jacobs BMW. More

I was excited to start my new year leasing a new BMW 230i at Bill Jacob in Naperville. I have never leased a vehicle for my business before but I’m confident it was the right thing to do at this time. The at Bill Jacob in Naperville. I have never leased a vehicle for my business before but I’m confident it was the right thing to do at this time. The team of professionals, especially Nicholas Pandola made the transaction seamless and they were all fantastic. I know without a doubt that I can count on their excellent customer service to meet my needs now and in the future. Blessings to all, V. George More

I very much enjoyed working with Harry Gianos who was highly professional and personable. He took a lot of time to answer all of my questions and to get me the best deal possible. He went beyond all expe highly professional and personable. He took a lot of time to answer all of my questions and to get me the best deal possible. He went beyond all expectations to find the right car for me. I would definitely only buy my next car from Harry. More

Huge selection, professional and knowledgeable sales staff makes this a great choice for your next BMW. I worked with Khalil who had great technical knowledge of the car I was considering, plus was staff makes this a great choice for your next BMW. I worked with Khalil who had great technical knowledge of the car I was considering, plus was a respectful, professionally trained client advisor, who worked hard for my business. I would recommend working with him and this dealership. More