Bill Jacobs BMW

We had a great experience buying or first BMW at Bill Jacobs. We bought X3 M40. We drove all the way from Detroit to them as they were helpful and gave us a great offer. Would totally recommend them as a Jacobs. We bought X3 M40. We drove all the way from Detroit to them as they were helpful and gave us a great offer. Would totally recommend them as all the staff is help full and can accommodate all your needs. More

Just purchased our first BMW from Billl Jacobs BMW after many years with products and dealers of Lexus, Porsche and Audi's. We purchased a M550iX. the vehicle is awesome!! I was very impressed with the de many years with products and dealers of Lexus, Porsche and Audi's. We purchased a M550iX. the vehicle is awesome!! I was very impressed with the dealership. Joshua Schneider with the sales team was excellent through the process of special ordering our vehicle and taking delivery of it when it arrived at the dealership a few weeks later. Josh and the sales team made sure that all the available promotions were applied to the sale, even without us asking for it (although I was aware of them beforehand)!! The dealership gave us a very nice price for the vehicle. Josh kept us informed of the progress regarding our vehicle from ordering to manufacturing to shipping to the USA to arrival at the dealership. He even had a big red bow on the vehicle since it was a birthday present for my wife. Their Business Manager, Amir was extremely courteous throughout the process of getting papers signed and providing all the information we requested regarding the add on service products. Finally, their Product Genius, Giovanna was extremely helpful in understanding the need to allow us to experiment a little bit with the vehicle and followed up with a call to set up a visit for additional explanations on the features of the vehicle. Thank you Bill Jacobs BMW for the wonderful buying experience. We look forward to having fun with our vehicle and enjoying the services of BMW in the future. More

Every one we came in contact with was friendly and Every one we came in contact with was friendly and ready to help. The dealership was clean and everyone was safely wearing a mask. Everyone ha Every one we came in contact with was friendly and ready to help. The dealership was clean and everyone was safely wearing a mask. Everyone had a function and were attending to it, from the person that washed the car to the finance person. The dealership seemed to be running like a well oiled machine. Now what stood out the most was Bill Earnest our salesperson. Usually I dread buying a car takes too long too much to listen to too much to do only this time was different. Bill was right in on point with details seemed to explain exactly what we wanted to know. The time went by quickly and before you knew it was time to take my new car home but not without Bill giving me a crash course on how things worked, set up what needed to be and and in the way that I understood. Knowledgeable, friendly with a great personality. Next time someone asks where I got my beautiful new X2 I will tell them to see Bill Earnest More

Just leased my second 5 series from Bill Jacobs. I worked with Nick Pandola and Mike Alder and they were great and very accommodating. I would recommend this dealership for a new BMW worked with Nick Pandola and Mike Alder and they were great and very accommodating. I would recommend this dealership for a new BMW More

This was my first experience with Bill Jacobs BMW. I was very impressed. Very attentive to my needs. I first interacted with Russ Millard and then Mike Adler. Bill Earnest helped deliver my X5 on Christmas very impressed. Very attentive to my needs. I first interacted with Russ Millard and then Mike Adler. Bill Earnest helped deliver my X5 on Christmas Eve, my first BMW. Very happy with the product and the professional level of service. And very happy with the Encore Delivery by Nic Cortellini. I look forward to future encounters. More

This was my first car buying experience and I couldn’t be happier with my overall experience at Bill Jacobs BMW. Bill Earnest went above and beyond to help me with my purchase. We showed up 10 minutes befor happier with my overall experience at Bill Jacobs BMW. Bill Earnest went above and beyond to help me with my purchase. We showed up 10 minutes before the dealership closed at 8 pm and Bill stayed with us for nearly 2 hours after they closed. Bill made a real effort to understand what I needed the car for and how often I would use it to customize packages and services that were best suited for me. Bill was the exact opposite of the negative stereotypes of a car salesman and did not try to take advantage of me by selling me unnecessary services/items just to increase the overall price. The next time I buy a car, Bill Earnest will be the first person I will reach out to and will recommend Bill and Bill Jacobs BMW to anyone looking for a car. Giovanna (Gigi) was also a great help giving me a thorough tutorial of the technology in the car and reached out to me over a week later if I needed any more help. Bill also reach out and emailed me links to explain the technology in the car. More

Everything went great!! love the car sweet deal! Thank you bill jacobs and his team player Muhamed!! Hope to do business again with you soon!! you bill jacobs and his team player Muhamed!! Hope to do business again with you soon!! More

Bill Earnest, Our salesman or vehicle ambassador I prefer to think of him as, was attentive and really listened to our needs. He stayed with us throughout the week as we made our decision, happily with Bill to think of him as, was attentive and really listened to our needs. He stayed with us throughout the week as we made our decision, happily with Bill Jacobs BMW in Naperville. My husband and I came in straight from long day at work, looking rather haggard. Bill didn’t judge our disheveled appearances rather was more interested in getting to know our needs and how he could help. We couldn’t be happier with our decision to purchase the Denali at Bill Jacobs BMW. More

I was excited to start my new year leasing a new BMW 230i at Bill Jacob in Naperville. I have never leased a vehicle for my business before but I’m confident it was the right thing to do at this time. The at Bill Jacob in Naperville. I have never leased a vehicle for my business before but I’m confident it was the right thing to do at this time. The team of professionals, especially Nicholas Pandola made the transaction seamless and they were all fantastic. I know without a doubt that I can count on their excellent customer service to meet my needs now and in the future. Blessings to all, V. George More

This is the second BMW we got from Bill Jacobs. Bill Earnest is our sales consultant. He was professional, easy to work with, easily handled our two young children while my husband and I went for a tes Earnest is our sales consultant. He was professional, easy to work with, easily handled our two young children while my husband and I went for a test drive and knew enough about the vehicle. More importantly, both Bill and the GSM were willing to work with us on pricing/option to make the deal work. Could we get a better deal elsewhere or at a later time? May be but given what we wanted, our limited availability and Covid-19, we were satisfied with what we got and we will return to the dealership for our next vehicle. This won’t be our first M. More