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Bill Jacobs BMW
Naperville, IL
3,285 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,286 reviews
November 26, 2020
Even through COVID, we still had a pleasant experience shopping and purchasing our new BMW. Thank you Russ Millard for the easy experience and keeping us updated regularly on the status of our car as it shopping and purchasing our new BMW. Thank you Russ Millard for the easy experience and keeping us updated regularly on the status of our car as it was being built and shipped. More
by jayaredoubleu
Employees Worked With
Russ Millard
November 25, 2020
Thank you Bill E. for your superior assistance. My buying process was very smooth and efficient. I enjoyed it a lot. Dealership has nice ambience and everybody was very friendly and professional. Highly rec process was very smooth and efficient. I enjoyed it a lot. Dealership has nice ambience and everybody was very friendly and professional. Highly recommend Bill and the Dealership. More
by gosiaM
Employees Worked With
Bill Earnest, Nic Cortellini, Amir Hashemi
November 25, 2020
Russ Millard was a pleasure to work with and made the entire process easy! I highly recommend Bill Jacobs BMW and Russ in particular, and I am thrilled with my vehicle purchase! entire process easy! I highly recommend Bill Jacobs BMW and Russ in particular, and I am thrilled with my vehicle purchase! More
by AmyD
Employees Worked With
Russ Millard
November 25, 2020
Russ did an excellent job of understanding what we wanted and provided us with all the info necessary to make the deal. We really appreciated the all weather floor mats that were included to sweeten the "dea and provided us with all the info necessary to make the deal. We really appreciated the all weather floor mats that were included to sweeten the "deal". More
by ahalter24
Employees Worked With
Russ Millard
November 24, 2020
Thank you Harry G for making everything smooth and easy buying experience. Service is excellent and i will definitely recommend this dealership. Thanks Again Harry G buying experience. Service is excellent and i will definitely recommend this dealership. Thanks Again Harry G More
by ariel.barriga
Employees Worked With
Harry Gianos
November 24, 2020
Harry G and Mike M made the entire buying experience the best we've ever had. This is a really professional organization. Would highly recommend them to everyone shopping for a BMW best we've ever had. This is a really professional organization. Would highly recommend them to everyone shopping for a BMW More
by prosound4
Employees Worked With
Harry Gianos, Mike Alder
November 24, 2020
Thank you Mike A for the excellent service. Your knowledge and expertise always makes each service appointment easy. Thanks again for all your help Mike. knowledge and expertise always makes each service appointment easy. Thanks again for all your help Mike. More
by Stella
Employees Worked With
Mike A
November 23, 2020
Excellent team who explained the process of ordering my model easy. They are very knowledgeable, professional and courteous. Made my new car buying very easy model easy. They are very knowledgeable, professional and courteous. Made my new car buying very easy More
by Sam
Employees Worked With
Harry Gianos
November 23, 2020
Bill Jacobs BMW of Naperville were very professional and courteous to work with. My wife and I had the pleasure of dealing with Russ Millard through the whole ordering process. He kept us updated, answered courteous to work with. My wife and I had the pleasure of dealing with Russ Millard through the whole ordering process. He kept us updated, answered all of our questions, and was sincere and kind. I would highly recommend him to fulfill your car needs. I will definitely contact him again in the future as I look forward to purchasing an X5. Best of all, he is a Hawkeye! More
by Andreesenjla62
Employees Worked With
Russ Millard
November 21, 2020
Bill Earnest, Dean Klementzos, Daniel Dolce and the entire team at BMW are all awesome! I would highly recommend Bill Jacobs BMW for all of your automotive needs! entire team at BMW are all awesome! I would highly recommend Bill Jacobs BMW for all of your automotive needs! More
by WadeWit
Employees Worked With
Bill Earnest, Dean Klementzos, Daniel Dolce
