
Bill Jacobs BMW
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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My husband and I had a seamless purchase of a BMW X5 40i at Bill Jacobs BMW. Omer was great to work with, he is very knowledgeable and friendly and offered us top notch customer service! We are very pleased at Bill Jacobs BMW. Omer was great to work with, he is very knowledgeable and friendly and offered us top notch customer service! We are very pleased with our purchase! More
Purchase Had a wonderful experience with my new car purchase. My salesman, Harry Gianos, was very friendly and never pushy. He also made me feel like he was w Had a wonderful experience with my new car purchase. My salesman, Harry Gianos, was very friendly and never pushy. He also made me feel like he was working on my behalf to get the best financial deal available. I spent several weeks going back and forth to the dealership as I was debating which model suited me best. Then there was another few weeks going thru the options. I ended up ordering a car with the features I wanted. Harry was very helpful and I never felt he was trying to "sell" me a car. He was attempting to help me find the car and features I wanted. Mike Adler, the General Sales Manager, was also very accommodating and created exceptional offers and options in financing - for several vehicles. He never objected to all of the extra work I created for him. More
Great experience Working with Bill Earnest and the Bill Jacobs team was a great experience. I was in the market for a very specific used vehicle and the team spent th Working with Bill Earnest and the Bill Jacobs team was a great experience. I was in the market for a very specific used vehicle and the team spent the time to show me several options and provide competitive pricing. Bill really impressed me when he cautioned me away from one vehicle which I was pursuing when that vehicle would not have met my goals. This earned my trust. More
Bill Earnest and the entire Bill Jacobs staff were courteous, professional and very helpful during our purchase. I have a 25 year history with Bill Jacobs BMW and wouldn’t purchased any where else. courteous, professional and very helpful during our purchase. I have a 25 year history with Bill Jacobs BMW and wouldn’t purchased any where else. More
Bill Earnest was both thorough and easy to work with.His knowledge of the BMW was unsurpassed and the entire Bill Jacobs team was very friendly as well .We would not hesitate to buy a BMW from Bill knowledge of the BMW was unsurpassed and the entire Bill Jacobs team was very friendly as well .We would not hesitate to buy a BMW from Bill More
Bill Jacobs has been great for us during our car buying experience. Everyone is so nice and helpful. They really take the time to make sure they are doing the right thing for the customer. experience. Everyone is so nice and helpful. They really take the time to make sure they are doing the right thing for the customer. More
This was by far the best car buying experience I’ve ever had! I drove all the way from Indy and worked with Russ. Although I didn’t buy a BMW(which by the way are super fancy!) I purchased the cleanest used had! I drove all the way from Indy and worked with Russ. Although I didn’t buy a BMW(which by the way are super fancy!) I purchased the cleanest used Lincoln Navigator. I requested additional pics and asked for closer images for certain parts of the vehicle and Russ was able to do that. It was risky driving 3 plus hours not knowing if I was going to LOVE MY NEW RIDE BUT I AM SO SO GLAD I DID! It’s was just so fancy.. free snacks, chips, pop and water. I had my kids with me so that was a huge plus lol! After we sealed the deal Russ said -Okay imma get your new car cleaned and ready for you and me and the fam was like CLEAN???? It was already super clean. Omg! They put it through the car wash AGAIN! It was like rolling out the red carpet! FR. I LOVE MY LINCOLN!! Thanks again Russ!! More
I actually a great experience buying my car!!! I had been looking for a month from Milwaukee to Chicago dealerships were awful I was so hesitant to drive a hour and half to Bill Jacobs when I saw a I had been looking for a month from Milwaukee to Chicago dealerships were awful I was so hesitant to drive a hour and half to Bill Jacobs when I saw a BMW I was interested in after haveing the worst experience at the Mercedes dealer down the street on a prior purchase. My sales man was Khalil Guissé went above and beyond to make sure I had a great EXPERIENCE from start to finish. Who likes buying a car right??? NO one thank you Khalil for making my purchase an exceptional one!!! I love my BMW!! More
Great Experience with Out of Town Purchase of New X5 I was searching the midwest area for a new BMW X5 for my wife. I found one that fit our criteria at Bill Jacobs BMW, so decided to get in touch. Immed I was searching the midwest area for a new BMW X5 for my wife. I found one that fit our criteria at Bill Jacobs BMW, so decided to get in touch. Immediately off the bat, Russ was extremely friendly and courteous to deal with. He treated us with respect, and had a low pressure sales strategy while still ensuring he was proactive and answered any and all questions I had, which I very much appreciated. We live out of town, so were conducting the majority of the sales process via email/phone calls. Russ and Mike were absolutely excellent to deal with throughout the entire process. I had a lease turn-in and they agreed to take it in order to help with the sale process. They had already taken care of almost all of the paperwork prior to my arrival, so when I arrived all that was left to do was turn in my old vehicle, sign a couple of pages (Russ even gives you a special pen to sign with, a pen he signed his NBA contract with during his playing days), and get familiarized with our new X5. The car was detailed and cleaned, and had a full tank of gas which I appreciated! Once the paperwork was finished, Russ took care of setting up our digital key and showed me how to use all the new features of the car, despite it being a very busy day. I had a great experience at Bill Jacobs BMW, and they will be at the top of my list the next time I'm in the market for a BMW! More
Great Smooth Process Found a car online from Bill Jacobs and was able to get a great deal and tremendous service from Russ Millard. Great experience from start to finish Found a car online from Bill Jacobs and was able to get a great deal and tremendous service from Russ Millard. Great experience from start to finish. More