Bill Jacobs BMW

Nick gave us great customer service! We love our new BMW X5... it drives like a dream! We will definitely recommend this dealership to our friends and family. X5... it drives like a dream! We will definitely recommend this dealership to our friends and family. More

I had great experience purchasing my 2021 X5 from Bill Jacobs BMW. Khalil Guisse was very amiable, responsive, and explained all the features of the vehicle very clearly. In addition, pricing was transpar Jacobs BMW. Khalil Guisse was very amiable, responsive, and explained all the features of the vehicle very clearly. In addition, pricing was transparent and more competitive than other dealers in the area. More

I had a great experience at Billjacob BMW dealer in Naperville. Russell was amazing. He had the vehicle ready prior to me arriving it with all the paperwork ready. Outstanding customer service is what Naperville. Russell was amazing. He had the vehicle ready prior to me arriving it with all the paperwork ready. Outstanding customer service is what he provided. Unfortunately I was not able to purchase the vehicle from this particular location due to a personal reason. However, Russell went above and beyond to show me the vehicle and provided all the information I had requested on time. He was very courteous, transparent and upfront with everything, and absolutely treated me with the upmost respect. I had a very bad experience at a different BMW dealer where I was treated very bad. I shared my experience with Russ and he converted my experience into a positive one. I wish I would had some time to wait I would have waited to buy my new BMW from him. Honestly if you are looking for a BMW go see Russ he will take care of you. This dealership is lucky to have an employee like Russ. He will provide 5 star treatment. There are not enough star to give him for his service but I am rating him 5++ stars. More

Had a great experience with Bill Jacobs BMW. Working with Mark Graffangna was great. The dealership is the most professional I have worked with. Will definitely recommend Mark to anyone looking to purchas Mark Graffangna was great. The dealership is the most professional I have worked with. Will definitely recommend Mark to anyone looking to purchase a car. More

Outstanding service buying a 2021 X5 45e, from start to finish. Everyone we worked with at the dealership from service (Jeff Hulsebus with our previous 335ix) to sales (Bill Earnest and Harry Giannos) was finish. Everyone we worked with at the dealership from service (Jeff Hulsebus with our previous 335ix) to sales (Bill Earnest and Harry Giannos) was straightforward and honest and they really work as a team. Bill, in particular, knows the hybrid inside and out (he drives one himself) and his knowledge and enthusiasm were a real plus. We could not be happier and I highly recommend the Bill Jacobs dealership for both service and sales. More

My search started online. Russ was extremely helpful in providing me with my options, explaining the differences between the pricing of the models I was interested in. After choosing my car, I was able to providing me with my options, explaining the differences between the pricing of the models I was interested in. After choosing my car, I was able to reserve it online and then go into the store to pick up. The whole process was smooth and quick. I was impressed and would definitely go back. More

Nice and easy experience working with Bill Jacobs. Working with Russ Millard was quick and easy. Will recommend to anyone I know looking to purchase a vehicle moving forward. Working with Russ Millard was quick and easy. Will recommend to anyone I know looking to purchase a vehicle moving forward. More

Purchasing a BMW from Bill Jacobs was a rewarding experience. The sales and finance personnel were friendly and professional. Everyone worked as a team to make the sale seamless. experience. The sales and finance personnel were friendly and professional. Everyone worked as a team to make the sale seamless. More

The service I received at BIll Jacobs BMW was superb. Omer Aslam went above and beyond to help find exactly what I was looking for. I was very impressed by the knowledge, professionalism, and attentive Omer Aslam went above and beyond to help find exactly what I was looking for. I was very impressed by the knowledge, professionalism, and attentive service I experienced at Bill Jacobs. I would highly recommend Bill Jacobs and Omer to anyone interested in a BMW. More

Had a really great experience at Bill Jacobs BMW! David Reynoso and Terry were really fantastic. I would recommend working with David if you go to the dealership to get a car!! He was just so awesome to wo Reynoso and Terry were really fantastic. I would recommend working with David if you go to the dealership to get a car!! He was just so awesome to work with! More