Bill Jacobs BMW

Harry Gianos was the best salesman I've had and I've bought 6 BMW's since 1985. Bill Jacobs dealership was excellent during my purchase and some repairs on the vehicle after purchase. Thank you and BRA bought 6 BMW's since 1985. Bill Jacobs dealership was excellent during my purchase and some repairs on the vehicle after purchase. Thank you and BRAVO! More

My members I worked with were Russ Millard/Terry Mancuso. I was EXTREMELY satisfied with my service. They were THE BEST EVER!!! I'm going to refer EVERYONE I know to the both of these guys. My experience I was EXTREMELY satisfied with my service. They were THE BEST EVER!!! I'm going to refer EVERYONE I know to the both of these guys. My experience was very pleasant,sufficient and timely. Thank you both again for all that you to make the deal work. More

What an awesome experience beginning to end. You can tell it's a family-owned operation. I reached out to Bill Jacobs interested in an Acura MDX they took in on trade and was greeted over the phone by tell it's a family-owned operation. I reached out to Bill Jacobs interested in an Acura MDX they took in on trade and was greeted over the phone by David Reynoso who answered all of my questions and set up some time the following day to come see the car. When I arrived, the car was all ready to go and David gave me some time to look the car over before answering some more questions and joining me for a test drive. He was very knowledgable about the vehicle even though it wasn't a BMW product which showed me he did his homework. Once back at the dealership, we went over my trade in appraisal and the numbers for the Acura. I'd describe that interaction as "effortless". They gave me a reasonable offer on my trade even though it needed some work, made concessions on my purchase and we settled on a price in no time. Zero haggle whatsoever. I'm thoroughly satisfied and look forward to working with them again in the future. Special shout-out to David who was very professional, considerate, kind, patient and incredibly service-oriented. I even forgot my iPass transponder in my trade and they got it shipped to me right away. Go-giver through and through. Thanks, guys, it was a pleasure! More

Just purchased a new car from this dealership, and had a great car buying experience from the first email to closing the deal, always knowledgeable and responsive. great car buying experience from the first email to closing the deal, always knowledgeable and responsive. More

This is a great dealer. They have many vehicles in stock and nice folks who work there and provide transparent pricing I didn’t get what I want led for trade in but it’s better than dealing with jerks a and nice folks who work there and provide transparent pricing I didn’t get what I want led for trade in but it’s better than dealing with jerks at other stores There’s a weirdo in back who keeps making animal noises that sound like kid but if that’s the worst thing about them I’ll take it. ... “yeeeeah”. Great selection, service and pricing More

Mo is the perfect sales guy for me! Treated us like family, showed care and professionalism at its best! Thanks Mo! See him for your next Vehicle family, showed care and professionalism at its best! Thanks Mo! See him for your next Vehicle More

This was the 14th car that I have purchased, but the first from Bill Jacobs BMW. By far it was my best car buying experience ever. My phone calls and emails were all returned promptly and all of my qu first from Bill Jacobs BMW. By far it was my best car buying experience ever. My phone calls and emails were all returned promptly and all of my questions answered. When we came by on two occasions to view the car, we were treated by our sales team of Harry and David as valued customers rather than just lookers. They paid our $50 UBER fee when we came in to purchase the vehicle. After the paperwork was done, Harry spent over an hour with us explaining some of the features and equipment of the car. We were not rushed at all and again we were treated like family by both David and Harry. Both of these fine people deserve raises! When I am in the car market again, my first stop will be with this dealership! More

Russ was a pleasure to with at Bill Jacobs BMW. He called to set up a time for me to test drive a 5 series I had seen online. He had the car ready to go when I arrived and answered all of my detailed questio to set up a time for me to test drive a 5 series I had seen online. He had the car ready to go when I arrived and answered all of my detailed questions about the car. He made the process as painless as possible. I would definitely do business here again. More

My daughter bought her first car from Russ here at Bill Jacobs BMW. She had researched the car and knew what she wanted and the price range she could afford. Russ worked with her to get her into a car at Jacobs BMW. She had researched the car and knew what she wanted and the price range she could afford. Russ worked with her to get her into a car at a price she could afford and was very personable and easy to work with. They go us a great Finance Rate and extended warranty so she would have no worries as a College student. Thank you for making her smile! More

Great experience. First time buyer of BMW and very impressed. Bill Earnest is very professional and knowledgeable salesperson. He was able to explain all features and benefits. Followed up with me and impressed. Bill Earnest is very professional and knowledgeable salesperson. He was able to explain all features and benefits. Followed up with me and sourced car that I need and no one in Chicagoland had at given time. Very recommended!!! More