
Bill Jacobs BMW
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,285 reviews
What a class act at Bill Jacobs BMW!!! Bill Earnest, my salesman was/is PREMIER!!! Kelly who evaluated my car was very professional, caring, & efficient! Rob really went out his way to help with my complet salesman was/is PREMIER!!! Kelly who evaluated my car was very professional, caring, & efficient! Rob really went out his way to help with my completing my info. You are really fortunate to have employees like these individuals. As a result I will come bsck. More
We purchased our BMW X6 at Bill Jacobs BMW and have to say it's one of the smoothest transactions we've ever made in purchasing a car. Worked with Brian Coston as our CA. From the initial inquiry all the say it's one of the smoothest transactions we've ever made in purchasing a car. Worked with Brian Coston as our CA. From the initial inquiry all the way to purchasing and follow up, Brian has been great. Finance team is pretty good as well. No hidden computations or shady deals, just straight up honest transaction. We would recommend working with Brian and purchasing from Bill Jacobs BMW. More
I met with Nic, the BMW genius to review a few questions I had...I am so glad I did! He answered all my questions and even tweaked my stereo settings to get the best sound out of it. He’s the best:) I had...I am so glad I did! He answered all my questions and even tweaked my stereo settings to get the best sound out of it. He’s the best:) More
I picked up my 2021 C5 M50i, what an incredible car. My salesperson Bill was so professional and helpful while choosing options He would explain the options and tell me the pros and cons of each. No pr salesperson Bill was so professional and helpful while choosing options He would explain the options and tell me the pros and cons of each. No pressure just honest information and knowledge. He made the buying process so easy. Bill Jacobs and all of the people who work there couldn’t be more helpful. I highly recommend Bill and Bill Jacobs BMW to anyone looking to buy. Bill took his time and explained everything in detail. An added extra is the CORE class they offer that is personalized for you and to help you understand all the features and help setting things up. I can’t say enough about the service. I will definitely buy my nex car from them. More
I met with The BMW Genius today and got great instruction and set up help. Very courteous, helpful, and mindful of COVID concerns - another great service in the purchase process and set up help. Very courteous, helpful, and mindful of COVID concerns - another great service in the purchase process More
I contacted 4 BMW dealerships within a 50 mile radius to inquire about vehicles in stock. Mike Cupola in the service department, referred me to Russ Millard at Bill Jacobs. They were both in contact with me inquire about vehicles in stock. Mike Cupola in the service department, referred me to Russ Millard at Bill Jacobs. They were both in contact with me, and this is the first time, (I have purchased 10 new vehicles in the last 20 years) that I can say the process was absolutely painless!!! Beginning to end It was a pleasure working with Mike, Russ and Bill Jacobs! More
Nicholas was honest, knowledgeable and helpful! First BMW experience was great!! He prepped everything he could before we came to pick up the car to make it a smooth process BMW experience was great!! He prepped everything he could before we came to pick up the car to make it a smooth process More
Great dealer to work with, bought my first BMW with Bill Jacobs. Craig was easy to work with through the sale and personable. Their customer support is fantastic. Nic Cortellini was so patient with all my q Jacobs. Craig was easy to work with through the sale and personable. Their customer support is fantastic. Nic Cortellini was so patient with all my questions and extremely knowledgeable on everything BMW! More
Nice friendly BMW dealership. My sales rep was Mohammed. Nice friendly BMW dealership. My sales rep was Mohammed. He was always very nice and lots of help with questions. If he didn’t know the answer to my Nice friendly BMW dealership. My sales rep was Mohammed. He was always very nice and lots of help with questions. If he didn’t know the answer to my questions, he was fast at getting help and finding answers. I greatly appreciate all Mohammed’s help. Thank you Bill Jacob’s BMW, I am now the proud owner of a 2011 Mercedes GLK😃👏🏻👏🏻 More