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Bill Jacobs BMW

Naperville, IL

5.0
3,285 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,285 reviews

August 29, 2020

The team at Bill Jacobs BMW did a really wonderful job helping me with my certified pre-owned purchase. They were attentive, responsive, and thoughtful. I'd certainly consider them for a future purchase, More

by Erik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun, Mark
August 28, 2020

Mohammad Elkhatib, Rob Trax and Mike Alder were extremely professional and they were the only team members that gave us the comfort level that we were looking for that allowed us to complete the purchase. More

by Fmalaw
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammad Elkhatib
August 27, 2020

Unfortunately my experience with Brian Coston had been Unfortunately my experience with Brian Coston had been not the best. After back and forth by email on the specific model we agreed on the price and More

by Eugene
Customer Service
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Price
Recommend Dealer
No
Employees Worked With
Brian Coston
August 26, 2020

the purchase of my 7 was seamless from negotiations to delivery. have purchased numerous BMW's over the year and its consistent and i would strongly recommend to anyone. More

by alexwodka
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pandola
August 26, 2020

Just got a new 2020 330i xdrive. Through out the process Mo was extremely helpful. He made sure all my needs were closely looked into and every effort was taken to fulfill it. Very friendly service and wou More

by atish
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Elkhatib
August 26, 2020

Working with Harry at Bill Jacobs BMW was a real pleasure. Made the trip from downtown Chicago to purchase my car here. The professionalism and coordination of the whole team is the experience that More

by willkrag
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Gianos
August 25, 2020

Great customer service, professional and courteous. Listened to what we needed and what we could afford! Very pleased and would highly recommend. We ended up going in for 1 car and came home with 2! More

by Tiffany
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Harry Gianos
August 22, 2020

I had a great experience at Bill Jacobs!! Id recommend them to anyone looking for a good deal on a car! My salesman was very attentive and informative and made my buying experience a good one!! More

by Flaco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Earnest
August 22, 2020

Wonderful experience in purchasing my X5. initially ran into an issue with my vehicle. Management team (Mike A, Mark K & Client Advisor Mohammed resolved all issues. I definitely recommend them to friends More

by dbsupport
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Alder, Mark Kanter & Mohammed Elkhatib
August 20, 2020

Nicholas and mike were very helpful and friendly and made the experience leasing my car very easy. They were very knowledgeable and easy to work with More

by Fadi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Pandola and Mike
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