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Bill Jacobs BMW

Naperville, IL

5.0
3,224 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,224 reviews

February 22, 2020

Sales Staff Cudos to Nick Pandola and genius Nic and genius Husain - they go above and beyond in the process of purchasing a new BMW - they care, are committed, h More

by tractorgal4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pandola, Nic Genius and Husain Genius
February 22, 2020

Repeat buyer. Easy process. Would recommend the Bill Jacobs BMW team to anyone. Thank you for your continued follow up Russ and Mike to secure another BMW today. More

by Mpfitzgerald
Recommend Dealer
Yes
Employees Worked With
Russ, Mike
February 20, 2020

Had a GREAT experience with Bill Jacobs from start to finish. They were extremely responsive on the front end both by phone and email. Did a scratch build on an X7 and they were very helpful in terms o More

by Ryan R
Recommend Dealer
Yes
Employees Worked With
Bill Earnest, Mike Alder
February 20, 2020

Mohammed was an excellent representative to work with. He was extremely accommodating and very attentive to your needs but not pushy at all. I highly recommend him to anyone who visits Bill Jacobs BMW. More

by Lanorm70
Recommend Dealer
Yes
Employees Worked With
Mohammed
February 18, 2020

Easy purchase of certified pre-owned car I knew what I was looking for and the process couldn't have gone any more smoothly. The service was fantastic from the sales team and everyone else at More

by shrimpfriedrice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Holloway
February 16, 2020

Great people, Russ Millard was so helpfull. When I arrived to pick up my BMW i3, it was inside the staging area powered up and ready to go. After a quick test drive on Bill Jacob's BMW own test More

by CrestwoodApt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Millard
February 15, 2020

Our sales associate, Russ Millard, was extremely helpful and never pressured us. He is a very good listener and took the time to answer every question. I highly recommend Russ and his dealership as every pe More

by randy.mrozek
Recommend Dealer
Yes
Employees Worked With
Russ Millard
February 14, 2020

Bill Ernest was a joy to work with. He is very laid back and professional. I would recommend him to anyone looking for a great experience at the Bill Jacobs BMW dealer. Also a shout out and thanks to Angel More

by ghostly83
Recommend Dealer
Yes
Employees Worked With
Bill Ernest, Angel and Matthew Ashford
February 13, 2020

Great people to work with. Took care of a lot of paperwork on line so we didn't have to sit in dealership for hours. More

by Dan
Recommend Dealer
Yes
Employees Worked With
Bill Earnest, Amir Hashemi
February 12, 2020

Great Experience! Bill Earnest goes above and beyond! Bill Earnest has helped me with my last 5 cars and I have never been disappointed. He takes time to listen and understand the car I'm looking for and More

by DSTREICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Earnest, Mike Alder
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