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Bill Jacobs BMW

Naperville, IL

5.0
2,771 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 2,771 reviews

October 17, 2012

I had an excellent exprience buying my new vehicle through Bill Jacobs. My salesman (Bill Earnest) exceeded my expectations which his quick response, knowledge, flexability, and follow through. I wo More

by teloe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Earnest
October 09, 2012

I sent my car in for an oil check since the oil lamp symbol would come on after care was shut off. This was 2 weeks after I had gotten the oil topped off. I figured it was a sensor problem. When the car More

by mml
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Brad Service Manager
October 05, 2012

The Sales Department of this dealership deserves 5 stars. Bill Earnest has provided the most excellent service one can expect, with respect and a true professional attitude. He has been honest and humble thr More

by judet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Earnest
September 27, 2012

I just recently purchased my first BMW from Bill Earnest . I had been looking and dreaming of buying a car for months. I had mentioned to a friend that I was in the market for a new car - she recommended th More

by Tennessey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill earnest
August 26, 2012

I was looking for a specific vehicle and found my vehicle online with Bill Jacobs BMW. Bill Earnest responded to my initial email request and I feel fortunate to have met and worked with Bill. Bill Earnest More

by paul.pittman.712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Earnest
August 23, 2012

I stopped into Bill Jacobs after doing some online research on the BMW X5. Bill Earnest greeted me and we discussed what I was looking for. At that time they didn't have the specific vehicle I wante More

by kevin.dahm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Earnest
August 20, 2012

Let me clarify one thing up front. My experience with Tom Macpherson (sales) was excellent. I had stopped in about a month ago to browse, and even though I let him know I was not there that day as a buy More

by dtbyrne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Macpherson, Brian (?), Jeffrey Kruger
August 15, 2012

I wanted to take a moment to share my recent experience at Bill Jacobs BMW. I was looking for a pre-owned SUV,and was lucky enough to be introduced to Bill Earnest. I shared with Bill what I was looking More

by Gary Parker
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Earnest
August 14, 2012

To Whom It May Concern, I recently purchased a To Whom It May Concern, I recently purchased a certified pre-owned BMW 5 series from Bill Jacobs BMW of Naperville. The initial experience of visit More

by joshua.kazanova
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Earnest
July 21, 2012

I spent 30+ hours researching cars, decided on a 328 BMW and found one I liked here. Although I was still in research stage, I contacted this dealership, worked with a salesperson named Angel and focused on More

by tbailkowski
Customer Service
Recommend Dealer
No
Employees Worked With
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