Bill Jacobs BMW

Alex always makes sure to have my vehicle in top condition. He plans out your maintenance schedule and updates you on what is coming up next. condition. He plans out your maintenance schedule and updates you on what is coming up next. More

We had a wonderful experience in buying our new car at Bill Jacobs BMW. Everyone we encountered was friendly, knowledgeable and efficient. Our client advisor, Giselle Rico, listened well, helped us find t Bill Jacobs BMW. Everyone we encountered was friendly, knowledgeable and efficient. Our client advisor, Giselle Rico, listened well, helped us find the vehicle that was right for us, and then walked us through every step of the purchase process. Having been a “Genius”, she was able to explain many of the exciting features while being patient as we began our learning curve. We couldn’t be happier. We give her 5 stars. More

Fantastic to do business with. Purchased a 3-series a little over a year ago and have been very happy. Alex Flinn over in service has been my contact since then. Wonderful experien Purchased a 3-series a little over a year ago and have been very happy. Alex Flinn over in service has been my contact since then. Wonderful experience so far. More

I always feel welcomed and greeted with a smile. Alex Flinn creates a wonderful service experience. Alex Flinn creates a wonderful service experience. More

Great experience with my sales representative Russ, made it an easy experience and to get my car it an easy experience and to get my car More

I've had Jeff Hulsebus as my service advisor multiple times now and he always goes above and beyond, very pleased. Overall the service department at this dealership does good work, is fair, and offers a times now and he always goes above and beyond, very pleased. Overall the service department at this dealership does good work, is fair, and offers a great waiting area. They are good about loaners and offering pickup/dropoff also. I've been very pleased with purchases from Bill Jacobs as well, Khalil has been great to work with! More

The level of service at Bill Jacobs BMW is unmatched. I worked with Alex Flinn and was impressed with the communication and follow up. I worked with Alex Flinn and was impressed with the communication and follow up. More

I had a great experience with Bill Jacobs BMW. My Sales Rep, Christian Johnson did a very good job throughout the process. I got a great car at a great price and excellent financing. Everyone I My Sales Rep, Christian Johnson did a very good job throughout the process. I got a great car at a great price and excellent financing. Everyone I worked with at the organization was effective and efficient at their job. I would definitely recommend the organization and use them again. More

When purchasing a BMW you want to make sure your client sales representative know the an actual vehicle of purchase and can go out of their way to close the deal. I highly recommend BillJacobs in Napervill sales representative know the an actual vehicle of purchase and can go out of their way to close the deal. I highly recommend BillJacobs in Naperville and Joshua S, the finance team as well excellent savings, discounts, and white glove service. More

I came in and met with Jeff. He was quick and efficient. My car had a couple of issues and Jeff definitely went above and beyond to take care of it for me. I am very thankful and He was quick and efficient. My car had a couple of issues and Jeff definitely went above and beyond to take care of it for me. I am very thankful and I would definitely go again for any repairs. More