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Bill Jacobs BMW
Naperville, IL
3,276 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,277 reviews
December 28, 2024
I really appreciated working with Donnie. He was helpful, thorough, efficient and professional. I was in a crunch and Donnie helped me out so much. He was helpful, thorough, efficient and professional. I was in a crunch and Donnie helped me out so much. More
by Tesh
Employees Worked With
Donnie
December 28, 2024
This is our third BMW that we purchased from Bill Jacobs BMW and we couldn’t be more happier. Josh and Mike are both extremely helpful from the time we walked into the dealership until we made our decision BMW and we couldn’t be more happier. Josh and Mike are both extremely helpful from the time we walked into the dealership until we made our decision to purchase our X3. More
by Gkrassiii
Employees Worked With
Josh Schneider
December 28, 2024
We couldn't be happier with the process of buying a new car from Bill Jacobs BMW. Giselle Ricco was our contact person and she did a great job. Everything went exactly as she said it would. car from Bill Jacobs BMW. Giselle Ricco was our contact person and she did a great job. Everything went exactly as she said it would. More
by jasuth1
December 27, 2024
Bill was our sales rep. No complaints. Execllent overall. I emailed Bill our build spec and he took care of the rest! No complaints. Execllent overall. I emailed Bill our build spec and he took care of the rest! More
by rgarg3
Employees Worked With
December 27, 2024
This is the 2nd new bmw we purchased we worked with Harry both times. we were under a time crunch and he and Gigi spent a lot of time getting us exactly what we wanted and when we needed it. Highly recomme both times. we were under a time crunch and he and Gigi spent a lot of time getting us exactly what we wanted and when we needed it. Highly recommend no high pressure from anyone including finance. More
by cgtraveler6
December 26, 2024
They were able to work with me and make sure I got exactly what I wanted. They were always thorough and made sure every question was answered. exactly what I wanted. They were always thorough and made sure every question was answered. More
by Halbachm
