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Bill Jacobs BMW
Naperville, IL
3,579 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,579 reviews
August 08, 2025
Great experience with the team. Brilliant to deal with and made it a seamless process. Highly recommended. Very happy with the vehicle. Russ was excellent and would highly recommend Brilliant to deal with and made it a seamless process. Highly recommended. Very happy with the vehicle. Russ was excellent and would highly recommend him. Hope to do business with him again. More
by Darraghmc15
Employees Worked With
August 07, 2025
Very professional and knowledgeable. Christian and the team were easy to work with. I would recommend Christian and the Bill Jacobs team to friends and family. Christian and the team were easy to work with. I would recommend Christian and the Bill Jacobs team to friends and family. More
by tserna67
Employees Worked With
August 07, 2025
I deal with Russ Millard at Bill Jacobs. Process was very easy and Russ was a pleasure to deal with. Buying a car is usually a pretty big hassle and very time consuming, this process was e Process was very easy and Russ was a pleasure to deal with. Buying a car is usually a pretty big hassle and very time consuming, this process was effortless. Thank you Bill Jacobs BMW. More
by dbezenyei
Employees Worked With
August 05, 2025
I love working with Alex . He is so nice and helpful. He always has a car ready for me to drive. My car is always washed when I pick up from service. He is so nice and helpful. He always has a car ready for me to drive. My car is always washed when I pick up from service. More
by Teng
Employees Worked With
Alex Flinn
August 04, 2025
Always a pleasuse! Accommodated my busy schedule! Joshua is the man to work with. Been working with him for 7 years and will continue to do so on future purchases. Accommodated my busy schedule! Joshua is the man to work with. Been working with him for 7 years and will continue to do so on future purchases. More
by mpoweredseries
August 01, 2025
Great selection of hard to find cars. I have purchased two cars from my salesman Russ. We made the deals remotely and honored both. No hassle, no games. I have purchased two cars from my salesman Russ. We made the deals remotely and honored both. No hassle, no games. More
by Dmwright488
Employees Worked With
July 31, 2025
Maggie and the team of professionals were knowledgeable, attentive and great to work with. I appreciate the professionalism. attentive and great to work with. I appreciate the professionalism. More
by dacarlson512
July 30, 2025
Appreciate Alex’s time spent with us during our service. My husband and I had some questions regarding what to expect during our service visits. He showed us the service department and where to bring our ve My husband and I had some questions regarding what to expect during our service visits. He showed us the service department and where to bring our vehicle for service. More
by Kendall
Employees Worked With
Alex Flinn
