Bill Jacobs BMW

My overall experience was great. I liked the very forward way of the experience. No hassle with haggling from Russ or the sales manager. They laid it out for me to say yes or no. I couldn't pass up on the gr way of the experience. No hassle with haggling from Russ or the sales manager. They laid it out for me to say yes or no. I couldn't pass up on the great deal. For sure a way better experience than the other nearby BMW dealer and the service department is top notch. I looked here first just because of the amazing service department. They can't be this perfect something has to give but when I find it, I'm sure it will be something small. More

Great experience My experience with purchasing a pre certified BMW from Bill Jacobs was excellent. They didn’t miss a beat throughout the entire process right down to My experience with purchasing a pre certified BMW from Bill Jacobs was excellent. They didn’t miss a beat throughout the entire process right down to picking me up from the airport, I was from out of state. I want to give acknowledgement to Mike Adler and Bill Earnest they were extremely prompt and responsive. I will recommend Bill Jacobs BMW. More

Fantastic experience! I was a little nervous about purchasing a vehicle from out of state. However, the process was simple and the staff was fantastic! I wouldn’t hesitate to purchase another vehicle purchasing a vehicle from out of state. However, the process was simple and the staff was fantastic! I wouldn’t hesitate to purchase another vehicle here. Bill Earnest is great!! More

Rob Trac and Josh Schneider are AWEDOME! They got me out of the 30 months remaining on the lease of a vehicle I just couldn’t stand and into an X7 absolutely love! of the 30 months remaining on the lease of a vehicle I just couldn’t stand and into an X7 absolutely love! More

Josh did a wonderful job in getting me into my first BMW. Everyone was knowledgeable and extremely patient as I worked through the process. I definitely would recommend Everyone was knowledgeable and extremely patient as I worked through the process. I definitely would recommend More

Purchased a certified pre-owned BMW I would like to thank Harry Gianos for his professionalism and courtesy while I made the recent purchase of my 2018 X5. He took the time to explain th I would like to thank Harry Gianos for his professionalism and courtesy while I made the recent purchase of my 2018 X5. He took the time to explain the latest safety features prior to the test drive, and was extremely knowledgeable of the vehicles features. He made the buying process fluid and painless. I might add that Ms. Anna K, financing, was also of tremendous help, hang on to her as well. Regards, Mike More

Good Experience Russ Millard is very kind to talk with. Comparing with other dealers, the price they offered was pretty good. After the purchase, their service is als Russ Millard is very kind to talk with. Comparing with other dealers, the price they offered was pretty good. After the purchase, their service is also wonderful. They answer almost any questions about the car you ask. More

Just completed my second purchase with Bill Jacob's in Naperville, IL. I couldn't be happier with their sales, finance and service teams! Will continue to recommend them to everyone I know. Naperville, IL. I couldn't be happier with their sales, finance and service teams! Will continue to recommend them to everyone I know. More

We couldn’t have been happier with our experience with Joshua and the team that helped us. The team was attentive, knowledgeable, and guided us through the process without any pressure to buy something. Joshua and the team that helped us. The team was attentive, knowledgeable, and guided us through the process without any pressure to buy something. More

Absolutely Amazing!!!! I worked with Russ Millard to purchase a used car and can't say enough good things. Everything about this car buying experience was perfect! I was a I worked with Russ Millard to purchase a used car and can't say enough good things. Everything about this car buying experience was perfect! I was an out of state buyer negotiating and trying to get an idea of the vehicles condition over the phone of which Russ was very helpful. I was upfront regarding my expectations with him and he was very honest and upfront back. After driving 3.5 hours one way Russ made sure to have everything ready for our arrival so we could get back on the road as quickly as possible. When buying a car in the future Jacobs BMW/Russ will be my first option. Thank you Russ! More