Bill Jacobs BMW

Excellent customer service I recently purchased a 2017 X3 CPO. I got excellent customer service from start to finish. They made a clear, extremely competitive offer and stood I recently purchased a 2017 X3 CPO. I got excellent customer service from start to finish. They made a clear, extremely competitive offer and stood by it. At the dealership, everyone was polite, thoughtful and professional. When a small item was missing from the car and I realized it when I got home, they sent it to me right away. Overall, a great car buying experience along with an outstanding deal on my car. More

Russ was fantastic and extremely professional. Very pleasant to work with and very honest. Bill Jacobs of Naperville was first class all the way. Go see Russ! pleasant to work with and very honest. Bill Jacobs of Naperville was first class all the way. Go see Russ! More

Great buying experience If you want a great deal and buying experience go see Harry Gianos at Bill Jacobs. We all no that BMW’s are the Ultimate Driving Machines; I would add If you want a great deal and buying experience go see Harry Gianos at Bill Jacobs. We all no that BMW’s are the Ultimate Driving Machines; I would add that Harry and the folks at Bill Jacobs are the ultimate BMW dealership. I would highly recommend Harry and all the folks at Bill Jacobs. More

The Best Car Buying Experience I stopped by Bill Jacobs BMW looking for a used X5 to surprise my wife with. I have purchased more than my fair share of cars over the years and appro I stopped by Bill Jacobs BMW looking for a used X5 to surprise my wife with. I have purchased more than my fair share of cars over the years and approached the dealership expecting the typical dealership sales process. I have to say this ended up being the most pleasant car purchasing experience I have ever had. I was immediately introduced to Russ Millard and he truly cared about nothing else than finding the right vehicle for my wife that checked all the boxes. He was consultative, professional, and added a touch of class to the experience. The actual purchase process was fast and smooth. There was hardly any waiting time between signing the paperwork, being escorted to finance, and then to the awaiting spotless X5 and a personal overview of all the cars functions by one of their tech geniuses. I don’t normally write reviews, however I felt compelled to highlight the great experience I had. I highly recommend Russ and the entire Bill Jacobs team, five stars! Clayton More

What a great customer experience in buying our first BMW Bill did an excellent job of walking us through the process of buying a new car. The Bill Jacobs experience presents a comfortable buying experience Bill did an excellent job of walking us through the process of buying a new car. The Bill Jacobs experience presents a comfortable buying experience that makes you feel like you were there for an hour not all day. Each touch by an employee throughout the day was welcoming and added value to the buying experience. More

What a great customer experience in buying our first BMW. From being greeted to the final signatures on the paperwork is beyond description. I would personally recommend Bill Jacobs BMW in Naperville, Illin From being greeted to the final signatures on the paperwork is beyond description. I would personally recommend Bill Jacobs BMW in Naperville, Illinois anytime, anyplace to anyone. It was truly a five star customer experience. And I should know as I am a marketing professional by trade. More

If you want the best price on your new BMW and pleasant experience just ask for Bill Earnest. He was helpful beyond expectations. And the price? Best in Chicagoland area! and pleasant experience just ask for Bill Earnest. He was helpful beyond expectations. And the price? Best in Chicagoland area! More

Omer Aslam did a great job helping us purchase a new vehicle. He was very professional, personable, and worked hard to get us what we wanted. vehicle. He was very professional, personable, and worked hard to get us what we wanted. More

BMW Purchase Recently my wife and I purchased a 2019 BMW 530i Sedan. Our experience with the entire dealership was exceptional and I would like to call out our sal Recently my wife and I purchased a 2019 BMW 530i Sedan. Our experience with the entire dealership was exceptional and I would like to call out our sales person Harry Gianos in particular. Harry was knowledgeable, a good listener and exceeded our expectation in a no pressure way. I would highly recommend Harry and Bill Jacobs BMW to anyone considering the purchase of a BMW vehicle.. More

First time I really liked the car sales person. Harry Glanos, my sales person, did most of the negotiations over the phone. I am a out of state buyer. He was very responsive, eager, had the best pri Harry Glanos, my sales person, did most of the negotiations over the phone. I am a out of state buyer. He was very responsive, eager, had the best pricing, negotiated in good faith, and within 4 or 5 days I had the best car I have ever purchased and for an outstanding price. When I picked the car up, Harry was very attentive even though the place was packed. He gave me a BMW genius to walk me thru all the car features. Then after the sale he monitored my receiving of the car's licenses plates. Most of the time, once the sale is made, its difficult to get help. Not with Harry. Anyone wanting a BMW (the ultimate driving machine), call Harry. This excellent customer service is probably why Bill Jacobs Dealership sales close to 250 cars a month. And because they hire the best talent. Thank you Harry! More