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Bill Jacobs BMW

Naperville, IL

5.0
3,227 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,227 reviews

November 29, 2019

Best dealership experience I've ever had I was in the market to lease a new 3 series and this was my first time dealing with the guys at Bill Jacobs. As someone who dreads the car buying proc More

by mpatel622
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalil Guisse
November 26, 2019

Both gentlemen were very professional and efficient. Entire staff welcoming and helpful. This was the 7th BMW over the last 20 years, so no sales tactics needed and we never felt pressured. Excellent fo More

by JHR
Recommend Dealer
Yes
Employees Worked With
Mohammed and Mike
November 26, 2019

I went to Bill Jacobs to buy a used BMW and Omer was awesome. He was extremely friendly and showed me several things on the car that I didn’t know when we went on the test drive. Fast forward a few week More

by jsingh.351
Recommend Dealer
Yes
Employees Worked With
Omer
November 26, 2019

First experienced the Bill Jacobs team when my second hand wagon needed some service work. They were happy to hold the car while I was traveling in Europe and even offered a courtesy vehicle if needed - More

by Jason.mayer
Recommend Dealer
Yes
Employees Worked With
Khalil Guisse
November 26, 2019

Bill Earnest did a great job helping us select our new vehicle! He was patient and helped us consider multiple options, ultimately narrowing down to the right choice for us. More

by EB
Recommend Dealer
Yes
Employees Worked With
Bill Earnest
November 25, 2019

Bill Earnest guided me through the purchase of my CPO BMW from Bill Jacobs BMW and I would definitely recommend Bill to friends and family. More

by Joe
Recommend Dealer
Yes
Employees Worked With
Bill Earnest
November 25, 2019

My experience at Bill Jacobs BMW was absolutely great everything from the first inquire I sent out through autotrader I was contacted by Bill Earnest within a couple minutes. Mr. Earnest was more than ha More

by Mr.ndanieu
Recommend Dealer
Yes
Employees Worked With
Bill Earnest and more
November 24, 2019

Top car-buying experience. The honesty, courtesy and professionalism from Russ Millard and Terry Mancuso provided the smoothest car buying experience I have ever encountered. If More

by Stephen B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Millard, Terry Mancuso
November 22, 2019

Great Service Center Dean in the service center is the BEST! He provides great honest advice and service with a smile! We worked with him when he was at the Bill Jacobs More

by AKQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean
November 22, 2019

Bill Jacobs has served my needs since 1996 with my first purchase and many more after as well and most importantly the service continues long after the sale. Just this week pur 2013 X 1 needed repair and D More

by johndonnici
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean and Bill and Mike A.
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