
Bill Jacobs BMW
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Best dealership experience I've ever had I was in the market to lease a new 3 series and this was my first time dealing with the guys at Bill Jacobs. As someone who dreads the car buying proc I was in the market to lease a new 3 series and this was my first time dealing with the guys at Bill Jacobs. As someone who dreads the car buying process, this experience was a breath of fresh air. I had the pleasure of working with Khalil. He took the time to understand my needs and found the perfect car that met them. Not to mention, at an excellent price. At no point did I feel like I was being pressured to buy. If you're in the market for a BMW you owe it to yourself to check these guys out. More
Both gentlemen were very professional and efficient. Entire staff welcoming and helpful. This was the 7th BMW over the last 20 years, so no sales tactics needed and we never felt pressured. Excellent fo Entire staff welcoming and helpful. This was the 7th BMW over the last 20 years, so no sales tactics needed and we never felt pressured. Excellent follow up on the progress of the sale and afterwards. Excellent experience. More
I went to Bill Jacobs to buy a used BMW and Omer was awesome. He was extremely friendly and showed me several things on the car that I didn’t know when we went on the test drive. Fast forward a few week awesome. He was extremely friendly and showed me several things on the car that I didn’t know when we went on the test drive. Fast forward a few weeks after I bought the car... Omer is still highly engaged and helps out when I have questions or any issues. He follows up with me as well to make sure I’m being taken care of! Needless to say, when I’m in the market for another car, Omer will be my first stop! More
First experienced the Bill Jacobs team when my second hand wagon needed some service work. They were happy to hold the car while I was traveling in Europe and even offered a courtesy vehicle if needed - hand wagon needed some service work. They were happy to hold the car while I was traveling in Europe and even offered a courtesy vehicle if needed - outstanding. So when I came shopping for a new car I knew they would be on my shortlist. They didn’t disappoint - attentive and respectful of my (limited) time, willing to do a deal to get things done and professional at all times. The X7 is my 14th cat from various cities around the world but I’d rate this team as the best I’ve experienced. Thanks Khalil and co. More
Bill Earnest did a great job helping us select our new vehicle! He was patient and helped us consider multiple options, ultimately narrowing down to the right choice for us. vehicle! He was patient and helped us consider multiple options, ultimately narrowing down to the right choice for us. More
My experience at Bill Jacobs BMW was absolutely great everything from the first inquire I sent out through autotrader I was contacted by Bill Earnest within a couple minutes. Mr. Earnest was more than ha everything from the first inquire I sent out through autotrader I was contacted by Bill Earnest within a couple minutes. Mr. Earnest was more than happy to help me out and make sure I was going to be pleased with the bmw I was interested in. Bill also set up my transportation to the dealership once I landed at the airport. There was a very respectful staff member already waiting for me once I walked out the airport. Everything went awesome and I couldn’t be more happy with my car. Great staff, great environment, and lots of positive energy there. Thanks again to the team members at Bill Jacobs an big thanks to Mr. Earnest!!! More
Top car-buying experience. The honesty, courtesy and professionalism from Russ Millard and Terry Mancuso provided the smoothest car buying experience I have ever encountered. If The honesty, courtesy and professionalism from Russ Millard and Terry Mancuso provided the smoothest car buying experience I have ever encountered. If you are in the market for a BMW, ask for Russ and you will not be disappointed. More
Great Service Center Dean in the service center is the BEST! He provides great honest advice and service with a smile! We worked with him when he was at the Bill Jacobs Dean in the service center is the BEST! He provides great honest advice and service with a smile! We worked with him when he was at the Bill Jacobs MINI dealership and he always provided us with the best service. Now that he is with Bill Jacobs BMW we are happy to know that we will get the same A-1 service with our new M3. I would recommend anyone coming in for service to look for Dean. You will not be disappointed. More
Bill Jacobs has served my needs since 1996 with my first purchase and many more after as well and most importantly the service continues long after the sale. Just this week pur 2013 X 1 needed repair and D purchase and many more after as well and most importantly the service continues long after the sale. Just this week pur 2013 X 1 needed repair and Dean Did a yomens job with insurance paperwork and other corespondence and yes exceeded my expectations . BILL AND Mike work together famously too. Special thanks to Dean, Mike A and Bill E. Great customer service skills. Most appreciated . More