Bill Jacobs BMW

Excellent Experience in Purchasing my new BMW I just purchased a new BMW from Bill Jacobs and by far, it has been the best auto buying car experience that I've ever had. From the first contact th I just purchased a new BMW from Bill Jacobs and by far, it has been the best auto buying car experience that I've ever had. From the first contact that I had with Omer, he did everything possible to making my new car purchase, very simple. Omer contacted me weekly to provide me with an update of where my "new car" stood as far as delivery was concerned and he definitely was on top of that as well as any questions I had along the way about the new car. When picking up my car, Omer introduced to me to Nick (genius) who was very thoughtful and paid attention to any questions that I had. Never owning a BMW before, naturally, I had several questions -- they both took the time to explain everything in detail and never "rushed" through questions, comments etc with me. This dealership and its employees that I've dealt with thus far were awesome!!! More

From the first phone call to the last appointment, Nicholas was great. I had such a wonderful experience. He was very straightforward and helpful. I am completely satisfied. Nicholas was great. I had such a wonderful experience. He was very straightforward and helpful. I am completely satisfied. More

Excellent car buying experience Completely excellent car buying experience for both visits. I was greeted by the friendly staff and felt like a guest in their 5 star facilities. Our Completely excellent car buying experience for both visits. I was greeted by the friendly staff and felt like a guest in their 5 star facilities. Our client advisor and his colleagues are professional and very knowledgeable down to the details. Within two days, I made my decision to purchase a car feeling confident and having all the information I needed to be an owner of a BMW. More

Nick was great, if you need a BMW I highly recommend Nick to anyone. Nick treated us like family. Thanks for being honest and knowledgeable!! to anyone. Nick treated us like family. Thanks for being honest and knowledgeable!! More

We were very happy with Khalil Guisse’s phenomenal customer service. He assisted my husband & I with the purchase of our son’s first vehicle. We will definitely consider all of our purchase at Bill J customer service. He assisted my husband & I with the purchase of our son’s first vehicle. We will definitely consider all of our purchase at Bill Jacob BMW due to such a positive experience with Khalil. Thank you, More

I recently visited Bill Jacob’s BMW-Naperville to explore the possibilities and met Bill Earnest-Client Advisor. Unmistakably, he makes the case as a client advisor because he breaks down the nuanced diffe the possibilities and met Bill Earnest-Client Advisor. Unmistakably, he makes the case as a client advisor because he breaks down the nuanced differences between various BMW models, competitor’s models, and more. My curiosity about the 2020 M550i Xdrive prompted several performance questions. Bill answered my questions and shared some client satisfaction experiences with me. At this point, I had to test drive this car and I did. During the test drive, Bill knew all of the 2020 M550i Xdrive buttons to push to justify the M-Badge. The test drive validated Bill and deserved the emphatic WOW! The outcome, I took the 2020 M550i Xdrive home. Bill Jacob’s BMW-Naperville extended Aligned Team of Professionals will advise and support you before and after the purchase of your BMW. I would also like to extend my appreciation to Mike Adler, Anna Borzecki, Nic Cortillini, Hussain, and Mike Alwin for an outstanding customer experience. Thanks, T. Thompson More

WHAT AN EXPERIENCE!!! Honestly, words wont do justice to the experience I had at Bill Jacobs with my expert rep, Bill Earnest. HE IS A PRO! I was not an easy customer to de Honestly, words wont do justice to the experience I had at Bill Jacobs with my expert rep, Bill Earnest. HE IS A PRO! I was not an easy customer to deal with. My sales cycle must have been 6 months long and he was right by my side from start to finish. From Top to bottom, the team at Bill Jacobs is world class. More

Professionalism I have known Bill Earnest for 20 years and have purchased cars from him before. I have referred many friends to him because I know they will have a g I have known Bill Earnest for 20 years and have purchased cars from him before. I have referred many friends to him because I know they will have a great experience regardless of whether or not they buy. He is very knowledgeable and takes the time to find out what's important to his customer. Bill is very professional and will not play typical cars salesman games with you. If you want a trustworthy pro, Bill is your man. Nick Kozak, one of their genius's is very knowledgeable and patient when teaching customers about the features of the car. More

A pleasure to deal with! The team at Bill Jacobs went above and beyond to ensure we found the perfect car for my needs while providing outstanding customer service. Josh Schne The team at Bill Jacobs went above and beyond to ensure we found the perfect car for my needs while providing outstanding customer service. Josh Schneider was extremely knowledgeable and responsive to any questions I had. I highly recommend the Bill Jacobs team! More

Great guys to work with. Best experience I’ve had with a dealership. I flew in to get my car here. They had the best options and the best price. dealership. I flew in to get my car here. They had the best options and the best price. More