Bill Jacobs BMW

Fast response and overall nice guy! He did a great job with our questions and communicated effectively. Got to the manager in time for a better deal compared to other dealership within the same day and fo with our questions and communicated effectively. Got to the manager in time for a better deal compared to other dealership within the same day and followed up immediately on Monday. More

Russ Millard was a true professional. His honest straight-forward approach made my decision about what brand to buy very simple. Very, very talented and knowledgeable straight-forward approach made my decision about what brand to buy very simple. Very, very talented and knowledgeable More

True professionals Bill Earnest has been my go-to guy at Bill Jacobs since first buying two cars from him 8 years ago. He's proactive but not pushy, and he goes the ex Bill Earnest has been my go-to guy at Bill Jacobs since first buying two cars from him 8 years ago. He's proactive but not pushy, and he goes the extra mile to make sure things are just right before a deal is made. I had three brand options in the running with three different dealerships in town. In the end the difference was service and we bought from Bill. Rob Traxx was a big help to Bill and to us during this process. He listened, understood what was important to us, and made it happen. My wife and I feel good about the experience. More

The Ultimate Experience I have bought my last three cars from Bill Jacobs BMW and have dealt with Bill Earnest every time. Bill is a straight shooter and has your best inte I have bought my last three cars from Bill Jacobs BMW and have dealt with Bill Earnest every time. Bill is a straight shooter and has your best interest in mind. Customer service is the best! It only makes sense that the "Ultimate Driving Machine " would have the Ultimate Sales, Service and Customer experience. Thanks Bill. More

BMW Purchase Nestor and Mike were great! This was the best experience I've had purchasing a car. I would recommend this dealer to anyone. Fast and friendly servi Nestor and Mike were great! This was the best experience I've had purchasing a car. I would recommend this dealer to anyone. Fast and friendly service. More

I had a leased car that was about to expire so I went into the dealership to look at cars. I used the Costco car purchase program. After testing X5, I went to test Mercedes Benz ELS and Audi Q7. mike Al into the dealership to look at cars. I used the Costco car purchase program. After testing X5, I went to test Mercedes Benz ELS and Audi Q7. mike Alder, the General sales manager followed up after my visit and when I requested for a quote over email, he gave me the quote right away which is easy to understand and the price is very reasonable. I think it is the transparency that win me over. More

I love love love Bill Jacobs BMW! the staff and atmosphere are very friendly and warm. I particularly admire one of the sales personal Khalil Guisse, who went above and beyond to ensure that I had atmosphere are very friendly and warm. I particularly admire one of the sales personal Khalil Guisse, who went above and beyond to ensure that I had a wonderful experience. He really understood what I wanted and he is very informational on the different models. I am thrilled to say thanks to him I left with a 335i brand new and fully loaded !! thank you again to the BMW family and special thanks to Khalil! I highly recommend anyone who is looking for a BMW to shop at the Naperville location. More

From the point of sale until after, I felt very well taken care of. They went above and beyond on what they said they would do for me and will be a customer going forward. taken care of. They went above and beyond on what they said they would do for me and will be a customer going forward. More

Great Experience!!! Great dealership to work with, and Omer was thorough, accommodating , and professional every step of the way. I found Bill Jacobs BMW to be flexible Great dealership to work with, and Omer was thorough, accommodating , and professional every step of the way. I found Bill Jacobs BMW to be flexible and easy to deal with for out of state buyers. In my search for a BMW 5 series, I had spoken to many BMW dealerships across the country and was very disappointed by their business practices. Omer made everything easy. I will definitely be referring people to Omer and to Bill Jacobs BMW in the future. More

Easy, time efficient, and overall pleasant experience. Khalil, my sales rep, was courteous and a great listener, intuitively selecting the perfect vehicle based on my feedback and must-haves. I walked awa Khalil, my sales rep, was courteous and a great listener, intuitively selecting the perfect vehicle based on my feedback and must-haves. I walked away feeling I received the best deal! More