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Bill Jacobs BMW
Naperville, IL
3,220 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,220 reviews
October 25, 2024
My service visit went exceptionally well. This was my first experience at Bill Jacobs BMW. Alex Flinn gets 5 stars. He was so helpful and made me feel right at home. This was my first experience at Bill Jacobs BMW. Alex Flinn gets 5 stars. He was so helpful and made me feel right at home. More
by Lindsey
Employees Worked With
Alex Flinn
October 25, 2024
Excellent service by Jeff and his team. Always courteous , prompt, provides timely and accurate information and keeps me updated on the progress of the service. Always courteous , prompt, provides timely and accurate information and keeps me updated on the progress of the service. More
by vpanup
Employees Worked With
Jeff Hulsebus
October 25, 2024
I recently ordered a car from Bill Jacobs BMW, and I couldn’t be happier with the experience. Shaun Patterson and Harry Gianos were honest and made everything clear from the start. Both were extremely k couldn’t be happier with the experience. Shaun Patterson and Harry Gianos were honest and made everything clear from the start. Both were extremely knowledgeable and answered all my questions, making the whole process smooth and enjoyable. They are truly amazing! I highly recommend working with Shaun and Harry! More
by Zoey
October 23, 2024
Alex has always been honest and super friendly. He explains all the services very well so my husband and I can make an informed decision. I like the no pressure tactics and what Bill Jacobs represe He explains all the services very well so my husband and I can make an informed decision. I like the no pressure tactics and what Bill Jacobs represents. More
by Marlene
Employees Worked With
Alex Flinn
October 23, 2024
Alex Flinn provides the highest quality of service. He goes above of what his job entails. I always leave the dealership satisfied with the service. I won’t go anywhere else. He goes above of what his job entails. I always leave the dealership satisfied with the service. I won’t go anywhere else. More
by Douglas
Employees Worked With
Alex Flinn
October 22, 2024
Friendly staff and very detailed service writer. Alex Flinn was very knowledgeable and made it easy to understand the service requirements of BMW. Alex Flinn was very knowledgeable and made it easy to understand the service requirements of BMW. More
by David
Employees Worked With
Alex Flinn
October 19, 2024
I had the pleasure of working with Client Advisor Giovanna Montalvo, who ensured a smooth and seamless ordering process. She provided timely updates throughout, making the entire experience exception Giovanna Montalvo, who ensured a smooth and seamless ordering process. She provided timely updates throughout, making the entire experience exceptional. More
by iamjoe68
Employees Worked With
