Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bill Jacobs BMW
Naperville, IL
3,255 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,255 reviews
November 01, 2024
Bill Jacobs BMW is the best dealership to service with. Alex Flinn our advisor was amazing. Our car was serviced and washed in a timely manner. Great customer service. Alex Flinn our advisor was amazing. Our car was serviced and washed in a timely manner. Great customer service. More
by Claudia
Employees Worked With
Alex Flinn
October 31, 2024
I leased my first BMW, my experience at Bill Jacobs was smooth and quick, Husaine helped me thru the whole process, big shout out to him, he was knowledgeable, honest, and quick to answer any of my questio smooth and quick, Husaine helped me thru the whole process, big shout out to him, he was knowledgeable, honest, and quick to answer any of my questions. Big thank you also to Rob and Anna for all the assistance from a financing aspect. More
by mhernan05
October 31, 2024
Bill Earnest at Bill Jacobs BMW in Naperville is the BEST! I am a proud owner of my 8th BMW and I would never go anywhere other that Bill Jacobs & work with my guy Bill! BEST! I am a proud owner of my 8th BMW and I would never go anywhere other that Bill Jacobs & work with my guy Bill! More
by jody
October 31, 2024
Bought a 2025 BMW series and I had the pleasure of working with Jose Vargas who happened to make the car shopping experience a very easy and enjoyable. working with Jose Vargas who happened to make the car shopping experience a very easy and enjoyable. More
by Kris
Employees Worked With
October 31, 2024
Jose Vargas was very communicative and easy to deal with. Quick and painless buying process. Thanks again! Quick and painless buying process. Thanks again! More
by Peter W.
Employees Worked With
October 30, 2024
Appreciate the service always provided at Bill Jacobs BMW, from my service guy Mike A to everyone who helps me out dropping and picking up my car. BMW, from my service guy Mike A to everyone who helps me out dropping and picking up my car. More
by Bingogeri777
Employees Worked With
Mike Alwin
October 29, 2024
I have leased two vehicles through Bill Jacobs now and it has been an excellent experience both times. My Sales Advisor, Russ, has been there to help with any questions I've had from day 1 with the 2 series, has been an excellent experience both times. My Sales Advisor, Russ, has been there to help with any questions I've had from day 1 with the 2 series, throughout the lease of that 1 series, and now through the upgrade process from that car to a new 8 series. More
by JStruett
