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Bill Jacobs BMW
Naperville, IL
3,283 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,284 reviews
November 01, 2024
My overall dealer experience was very positive. Everyone we interacted with from our sales rep, Michael Fontana, to the financing department was very professional and courteous. The dealership it Everyone we interacted with from our sales rep, Michael Fontana, to the financing department was very professional and courteous. The dealership itself is clean, bright and comfortable. The presentation of the vehicle at time of pick-up made me feel valued and like a priority to them. Michael Fontana was very communicative throughout the sales process and genuinely seemed concerned about my needs in purchasing the X7. I would certainly consider purchasing future vehicles through Michael and Bill Jacobs BMW. More
by Matt S.
Employees Worked With
October 31, 2024
Bought a 2025 BMW series and I had the pleasure of working with Jose Vargas who happened to make the car shopping experience a very easy and enjoyable. working with Jose Vargas who happened to make the car shopping experience a very easy and enjoyable. More
by Kris
Employees Worked With
October 31, 2024
I leased my first BMW, my experience at Bill Jacobs was smooth and quick, Husaine helped me thru the whole process, big shout out to him, he was knowledgeable, honest, and quick to answer any of my questio smooth and quick, Husaine helped me thru the whole process, big shout out to him, he was knowledgeable, honest, and quick to answer any of my questions. Big thank you also to Rob and Anna for all the assistance from a financing aspect. More
by mhernan05
October 31, 2024
Bill Earnest at Bill Jacobs BMW in Naperville is the BEST! I am a proud owner of my 8th BMW and I would never go anywhere other that Bill Jacobs & work with my guy Bill! BEST! I am a proud owner of my 8th BMW and I would never go anywhere other that Bill Jacobs & work with my guy Bill! More
by jody
October 31, 2024
Jose Vargas was very communicative and easy to deal with. Quick and painless buying process. Thanks again! Quick and painless buying process. Thanks again! More
by Peter W.
Employees Worked With
October 30, 2024
Appreciate the service always provided at Bill Jacobs BMW, from my service guy Mike A to everyone who helps me out dropping and picking up my car. BMW, from my service guy Mike A to everyone who helps me out dropping and picking up my car. More
by Bingogeri777
Employees Worked With
Mike Alwin
