Bill Jacobs BMW

Alex Flinn has always been a great representative of Bill Jacobs BMW. Always honest with his customers and spends time with them to make sure they are taken care of. My family has been with Bill Jacobs for m Jacobs BMW. Always honest with his customers and spends time with them to make sure they are taken care of. My family has been with Bill Jacobs for many years now and we will continue to take our business there. More

I have been a long time customer of Bill Jacobs BMW, and can honestly say that Alex Flinn is the best. He always is considerate of his customers time and makes the whole experience enjoyable. can honestly say that Alex Flinn is the best. He always is considerate of his customers time and makes the whole experience enjoyable. More

We had a recent service for our 2020 X1. First, we were pleased to drop off the X1 the night before so it would be worked in the next day which was helpful for our schedule. The next morning First, we were pleased to drop off the X1 the night before so it would be worked in the next day which was helpful for our schedule. The next morning we received an inspection video and a call from our service manager Jeff talking through the recommended service items. While there was more work than initially anticipated, the items did make sense given the X1’s age so we went ahead. Jeff indicated the X1 would be ready that same day, and indeed it was. He also provided a mid-day update which was helpful. More

Jeff and everyone at the dealership is very knowledgeable and professional. It’s always a great experience. and professional. It’s always a great experience. More

I have purchased multiple BMWs from Bill Jacobs BMW. The customer experience is unmatched--no hassles/no pressure. Mike Alder and Bill Earnest are the best in the business! The customer experience is unmatched--no hassles/no pressure. Mike Alder and Bill Earnest are the best in the business! More

I’m a return customer, Russ has provided excellent service to me and my sons we appreciate his genuine concern that we are pleased with our purchase. We’ll be returning to Bill Jacobs for our next ca service to me and my sons we appreciate his genuine concern that we are pleased with our purchase. We’ll be returning to Bill Jacobs for our next car. More

Nice cars at good prices, They have a clean and nice facility, open extra late also facility, open extra late also More

Just picked up my new BMW i4 M50 from Bill Jacobs BMW, and I couldn’t be happier! This is my second purchase from Russ, and both times he’s gone above and beyond to make the process seamless. From discuss and I couldn’t be happier! This is my second purchase from Russ, and both times he’s gone above and beyond to make the process seamless. From discussing my needs to delivery and follow-up, the experience was great from start to finish. Highly recommend Russ and Bill Jacobs BMW for anyone in the market for a new car! More

My wife and I were looking for a BMW M440i convertible, and found one at Bill Jacobs BMW in Naperville. We worked with Bill Earnest who made the purchase of this car the easiest transaction we ever experie and found one at Bill Jacobs BMW in Naperville. We worked with Bill Earnest who made the purchase of this car the easiest transaction we ever experienced. He is professional, he knows his product and explained all of the financial options available to us. He took his time and did not rush us. Bill Earnest also introduced us to Aldijana who explained the incentive and warranty packages with no pressure to purchase. We totally understood all options and felt confident with our decisions and purchases. Bill also introduced us to JJ Kliegl, BMW Technical Consultant who also knows his product very well and explained how to enjoy and use all the M440i features. Bill Earnest has a great team at Bill Jacobs to help customers get to most from Bill Jacobs BMW in Naperville. More

They are always able to get me in asap when problems arise and provide me with a loaner. They are great with customer service and support. Jeff always does a great job as my advisor. arise and provide me with a loaner. They are great with customer service and support. Jeff always does a great job as my advisor. More