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Bill Jacobs BMW
Naperville, IL
3,222 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,222 reviews
September 06, 2024
Great customer service that makes everything smooth and quick. Responsive and respectful , pleasure to do business with. quick. Responsive and respectful , pleasure to do business with. More
by delmoney4
Employees Worked With
September 05, 2024
Bill Jacobs BMW was a great experience from beginner to end. We worked with Stefan and Gigi and they were very helpful through the process. We built a new vehicle and were always kept in the loop throughou end. We worked with Stefan and Gigi and they were very helpful through the process. We built a new vehicle and were always kept in the loop throughout production and shipping. I would highly recommend purchasing from this dealership More
by paulsavill.0109
September 05, 2024
It was the most convenient service visit. Their timing and scheduling was great. Alex Flinn had all my history and warranty information set up. It was a smooth process. Their timing and scheduling was great. Alex Flinn had all my history and warranty information set up. It was a smooth process. More
by Wayne
Employees Worked With
Alex Flinn
September 03, 2024
My family and I had a really positive experience. Our X5 was due for its first service and Alex made it very easy. We sat and waited, while the oil change was getting done. Plenty of refreshments and Our X5 was due for its first service and Alex made it very easy. We sat and waited, while the oil change was getting done. Plenty of refreshments and free car wash. Great job More
by Trent
Employees Worked With
Alex Flinn
September 03, 2024
Very friendly and helpful team! Supporting customers entire purchase process from vehicle choice till exit from dealer in a new vehicle ) Supporting customers entire purchase process from vehicle choice till exit from dealer in a new vehicle ) More
by a.peleshok
Employees Worked With
September 02, 2024
Great service by Russ Millard in helping us purchase our BMW. Very informative, efficient, and friendly support both during and post purchase. BMW. Very informative, efficient, and friendly support both during and post purchase. More
by Piyush Shukla
Employees Worked With
