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Bill Jacobs BMW
Naperville, IL
3,263 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,263 reviews
September 26, 2024
Bill Jacobs BMW is the best , from the service I received from Mike Alwin to the entire sales team, I will always continue to service and buy my cars at Bill Jacobs. from Mike Alwin to the entire sales team, I will always continue to service and buy my cars at Bill Jacobs. More
by Michael Randazzo
Employees Worked With
Mike Alwin
September 26, 2024
Came in for service and worked with Mike A, from the time I came in to the time I left I experienced great service with all the communication I received about my car . I came in to the time I left I experienced great service with all the communication I received about my car . More
by Kevin R
Employees Worked With
Mike Alwin
September 26, 2024
Love coming to get my high milage BMW fixed at Bill Jacobs because of Brendon C. , he provides genuine guidance on how to tackle repairing my car , and overall his customer service / approach has made Jacobs because of Brendon C. , he provides genuine guidance on how to tackle repairing my car , and overall his customer service / approach has made it a very positive experience for me. Dealerships have a reputation for being avoided when it comes to costly repairs but working with Brendon has changed that for me. More
by Kareemy
Employees Worked With
Brendon C.
September 26, 2024
I knew what I wanted and Jessica was determined to make it happen. We hit a few bumps in the road, but she got it done. I couldn’t be happier with her or my car. it happen. We hit a few bumps in the road, but she got it done. I couldn’t be happier with her or my car. More
by rkelloggusmc
September 25, 2024
Alex Flinn made my entire experience comfortable and enjoyable. He had all my service history with recommendations. It’s really nice they keep track of all your service for you. enjoyable. He had all my service history with recommendations. It’s really nice they keep track of all your service for you. More
by Todd
Employees Worked With
Alex Flinn
September 24, 2024
Jeff Hulsebus is an excellent Service Advisor. He is professional, efficient and friendly. The service was performed quickly while I waited. He is professional, efficient and friendly. The service was performed quickly while I waited. More
by Jim Dreveny
Employees Worked With
Jeff Hulsebus
September 24, 2024
Alex Flinn was knowledgeable and made sure that my concerns were addressed. He even set up a time for me to meet with a BMW Genius and made sure I knew how to operate the vehicle. I appreciated his ti concerns were addressed. He even set up a time for me to meet with a BMW Genius and made sure I knew how to operate the vehicle. I appreciated his time spent and now we can enjoy our BMW. More
by Kristi
Employees Worked With
Alex Flinn
