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Bill Jacobs BMW
Naperville, IL
3,222 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,222 reviews
September 01, 2024
Jacob Murrar is fantastic. I love how he greets me in the drive and takes care of all my needs without hesitation.Thank you so much. Always a pleasure working with you as alway I love how he greets me in the drive and takes care of all my needs without hesitation.Thank you so much. Always a pleasure working with you as always. More
by Bilalk1992
Employees Worked With
Jacob Murrar
September 01, 2024
I love how Jacob Murrar always meets me by my car when i come in for service with a smile. Very knowledgeable about how to take care of my BMW cars and maintenance needs. Always a great service. come in for service with a smile. Very knowledgeable about how to take care of my BMW cars and maintenance needs. Always a great service. More
by Mohk87
Employees Worked With
Jacob Murrar
August 31, 2024
The service appointment with Brendan Chervinko went well as it did last year. He explained clearly what was needed and what was most urgent. This was helpful for taking care of the immediate concerns. as it did last year. He explained clearly what was needed and what was most urgent. This was helpful for taking care of the immediate concerns. More
by smtritown
Employees Worked With
August 31, 2024
I recently visited the BMW dealership for service, and I couldn’t be more satisfied with my experience. Brendon, in particular, provided exceptional customer service. He was knowledgeable, professional, and couldn’t be more satisfied with my experience. Brendon, in particular, provided exceptional customer service. He was knowledgeable, professional, and made sure that all my concerns were addressed promptly. The service was efficient, and my car is running better than ever. I highly recommend this dealership for anyone looking for top-notch service and a team that truly cares about their customers. More
by Gomezjuan013
Employees Worked With
Brendon Chervinko
August 31, 2024
Very efficient, very professional. It was an enjoyable experience. Preston is knowledgeable, personable and sincere. He was correct when he he said the car is very clean. It’s beautif It was an enjoyable experience. Preston is knowledgeable, personable and sincere. He was correct when he he said the car is very clean. It’s beautiful. More
by Sndroles
Employees Worked With
I wish I could remember all of the names but they were all great. Preston.
August 30, 2024
Great service experience. Maintenance and parts pricing is reasonable. Service writer Alex Flinn is knowledgeable and gives out great advise. Maintenance and parts pricing is reasonable. Service writer Alex Flinn is knowledgeable and gives out great advise. More
by Andre
Employees Worked With
Alex Flinn
August 30, 2024
My recent purchase of a BMW X3 went very well. Christian was very knowledgeable and attentive. Negotiations went swiftly and Mo in finance was very organized. Thank you to Bill Jacobs BMW for a ni Christian was very knowledgeable and attentive. Negotiations went swiftly and Mo in finance was very organized. Thank you to Bill Jacobs BMW for a nice experience in buying a car. More
by theresakrob
Employees Worked With
