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Bill Jacobs BMW
Naperville, IL
3,255 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,255 reviews
April 05, 2025
Large supply of cars to choose from. Easy to work with. Worth checking them out! Easy to work with. Worth checking them out! More
by MJ
Employees Worked With
April 02, 2025
I rate 5 stars for Alex Flinn on the level of service he provided. Bill Jacobs BMW has been a staple of what BMW service should be. Always a positive experience. Keep up the great work. provided. Bill Jacobs BMW has been a staple of what BMW service should be. Always a positive experience. Keep up the great work. More
by Howard
Employees Worked With
Alex Flinn
April 01, 2025
Excellent experience from the moment we started looking for our vehicle. Knowledgeable staff - especially Christian J. he took the time to answer our many questions and assisted us through the entire proc for our vehicle. Knowledgeable staff - especially Christian J. he took the time to answer our many questions and assisted us through the entire process. More
by Kim O'D
Employees Worked With
March 28, 2025
Outstanding services by Russ M. and its team at Bill Jacobs BMW in Naperville. Thank you. and its team at Bill Jacobs BMW in Naperville. Thank you. More
by Optimo Financial Services
Employees Worked With
March 28, 2025
Stefan at Bill Jacob's BMW was awesome to work with. Very accommodating and able to work within our time frame. Have already recommended Stefan and Bill Jacobs BMW to some of our friends. We love our ne Very accommodating and able to work within our time frame. Have already recommended Stefan and Bill Jacobs BMW to some of our friends. We love our new BMW! More
by gstrellner
March 28, 2025
Great place to buy your dream car, wonderful service. Easy and quick! Very recommend Christian Johnson and GG are the ones to help you. Easy and quick! Very recommend Christian Johnson and GG are the ones to help you. More
by linataborda
Employees Worked With
March 28, 2025
Just purchased an x5 from Bill Jacobs BMW and had the pleasure of working with Harry Giannos . Great customer service and overall the best dealership experience I’ve had . Would highly recommend for any pleasure of working with Harry Giannos . Great customer service and overall the best dealership experience I’ve had . Would highly recommend for any future purchase More
by eggyolkcafe
March 27, 2025
Just picked up my new BMW X5 M60. What a great experience with with Russ Millard and the whole Bill Jacobs team. From ordering the car, through delivery, every step of the process was What a great experience with with Russ Millard and the whole Bill Jacobs team. From ordering the car, through delivery, every step of the process was smooth with great communication. This is the 3rd car i have purchased from Bill Jacobs and Russ, and have always had the same great experience. I would highly recommend Russ and teh team! More
by Rob O
