Back

Bill Jacobs BMW

Naperville, IL

5.0
3,226 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
Contact Dealership

2495 Aurora Ave

Naperville, IL

60540

Directions

By Type

Showing 3,226 reviews

July 27, 2024

Great service from Mike Alwin and the team at Bill Jacobs, always provide the best service, such a pleasure going in for service More

by Kevin R
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Jul 29, 2024 -

Bill Jacobs BMW responded

Hello Kevin, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. We are always more than happy to assist you if anything else comes up. Take care!

July 26, 2024

Mike Alwin has been my service guy for years and always takes such great care of my car, Mikes knowledge is great and always provides amazing service. More

by Michael Randazzo
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Jul 27, 2024 -

Bill Jacobs BMW responded

Hi Michael, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We do hope we can be of assistance in the future. Take care!

July 26, 2024

Alex was the easiest person to work with. Honest and allowed for me to pick and choose which recommendations I wanted. He let me know which is most important now. I enjoyed not being haggled More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Jul 27, 2024 -

Bill Jacobs BMW responded

Hi Denise, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! We do hope we can be of assistance in the future. Take care!

July 25, 2024

As someone new to the US, I had a fantastic experience at Bill Jacobs BMW. Jonathan, Shaun, Kelly, April, and JJ went above and beyond to help me find a car I love. Their professionalism and dedication made More

by Jacobus.Berner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Alder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Mathew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April, Kelly, JJ
Jul 26, 2024 -

Bill Jacobs BMW responded

Hi Jacobus, thank you for your kind review; we are happy to pass along your comments to the team here at BMW Service Center! Thanks again for the recommendation, and have an amazing day!

July 25, 2024

I had a wonderful experience working with Giovonna on the purchase of a new X7. Giovonna was knowledgeable, extremely responsive, and transparent on pricing - everything I look for in a salesperson. More

by Suessda
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Alder
5.0
This rating includes all reviews, with more weight given to recent reviews.
GIOVONNA MONTALVO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW Service Center! We are always more than happy to assist you if anything else comes up. Take care!

July 23, 2024

Alex Flinn is best. I never have any issues when dealing with him. My car is always done on time and the paperwork is ready to go. Quick and easy service. Bill Jacobs BM More

by Holly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Jul 24, 2024 -

Bill Jacobs BMW responded

Hello Holly, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 22, 2024

Bill Jacobs service is the best. Alex Flinn made the whole service experience incredible. We also enjoyed the free coffee and snacks. More

by Brent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Jul 26, 2024 -

Bill Jacobs BMW responded

Hi Brent, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. If you have any further questions, please give us a call. We're always happy to help!

July 21, 2024

Preston O’Sadnick helped us with our purchase. He made the experience a pleasure. Very professional and personable. Answered all our questions, took the time to be attentive and didn’t pressure us More

by Kimikefranzen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston O’Sadnick
Jul 23, 2024 -

Bill Jacobs BMW responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

Jul 23, 2024 -

Bill Jacobs BMW responded

Hi, we're so happy we were able to help you out! We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 20, 2024

The easiest buying process. Totally professional! Everyone at the dealership was happy to help and seemed to enjoy working together! More

by Alysen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Alder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khalil Guissé
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Mathew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2024 -

Bill Jacobs BMW responded

Hi Alysen, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

July 20, 2024

I went in to purchase a car and was introduced to Russ. He was great, informative about what I needed, and wasn't overbearing. I only came in for the day to check out a 2021 430i. Russ stayed in contac More

by kevkot11
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Russ Millard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please don't hesitate to reach out to us if there's anything more we can do!

...
52
...