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Bill Jacobs BMW
Naperville, IL
3,275 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,275 reviews
August 22, 2024
My car was towed into Bill Jacobs BMW over the weekend. Alex Flinn was great at handling my emergency. He was able to get the repair work covered by my warranty. Really happy and enjoyed the service. Alex Flinn was great at handling my emergency. He was able to get the repair work covered by my warranty. Really happy and enjoyed the service. More
by Allison
Employees Worked With
Alex Flinn
August 20, 2024
Alex Flinn is always helpful and makes a great service experience. He always has a loaner car ready for me to take, and provides an on time update when my car will be ready. Happy client of Bill Jacobs BM experience. He always has a loaner car ready for me to take, and provides an on time update when my car will be ready. Happy client of Bill Jacobs BMW. More
by Suresh
Employees Worked With
Alex Flinn
August 19, 2024
We were first-time customers at Bill Jacobs BMW. Nice showroom. Friendly, professional, knowledgeable staff. Nice showroom. Friendly, professional, knowledgeable staff. More
by Customer
Employees Worked With
Other Employees :
Kevin was very helpful in reviewing how to use the dashboard screen., Terry Mancuso
August 19, 2024
This was our first time purchasing at Bill Jacobs, and it exceeded expectations in every way. Bill Earnest was a true professional and made sure the process was smooth from start to finish. We never felt pre exceeded expectations in every way. Bill Earnest was a true professional and made sure the process was smooth from start to finish. We never felt pressured and felt like we were getting the best deal. In addition to Bill, everyone in finance was friendly, helpful, and not pushy on any options. The entire staff makes sure you are taking care of and we will certainly be back for our next car. Highly recommend. More
by ewhite77
August 16, 2024
I had a great experience working with Alex Flinn. He was very efficient and honest when writing up my car for service. I appreciate all the hard work and dedication toward helping me with my vehicle. He was very efficient and honest when writing up my car for service. I appreciate all the hard work and dedication toward helping me with my vehicle. More
by Omar
Employees Worked With
Alex Flinn
August 15, 2024
I have been a customer for over fifteen years. This dealer is always professional. The service is impeccable. This dealer is always professional. The service is impeccable. More
by spitzer.rj
Employees Worked With
