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Bill Jacobs BMW

Naperville, IL

5.0
3,573 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,573 reviews

December 17, 2024

Alex Flinn took really good care of me while I waited at the dealership. My car was finished in less than an hour. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
December 16, 2024

I recently purchased a BMW, and my experience with Bill Jacobs, and Russ Millard in particular, was amazing. Russ made the whole experience pleasant and relaxed, and his knowledge and attentiveness were to More

by 2025X5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russ Millard
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2024

My family and I always have a great service experience with Alex. We have been customers of Bill Jacobs for over 10 years now. More

by Victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
December 14, 2024

Harry Gianos was very personable and straight forward. Made the whole process very pleasant experience. More

by J.B.
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Harry Giaos
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

Recently, my wife and I decided to purchase a two-seater sports car. We visited Bill Jacobs BMW in Naperville, Illinois (www.billjacobsbmw.com) and we fell in love with the 2025 BMW Z4 sDrive M40i converti More

by BWIDMANN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maggie Bernard
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

Recently, my wife and I decided to purchase a two-seater sports car. We visited Bill Jacobs BMW in Naperville, Illinois (www.billjacobsbmw.com) and we fell in love with the 2025 BMW Z4 sDrive M40i converti More

by BWIDMANN
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maggie Bernard
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

Recently had the pleasure of visiting Bill Jacobs BMW, and I must say it was an outstanding experience. From the moment I walked in to purchase a new car, the staff made me feel welcome and valued. The se More

by DW11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russ Millard
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2024

Dan and Alex were so helpful in finding the problem. They both provided great explanation into why my brakes were squealing. Love BMW, but hate the brake noise. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
December 11, 2024

Always a great experience at Bill Jacobs BMW. Our sales professional Bill is just amazing. Listens to our needs and gets us the best deal possible. My 5th purchase and love the BMW performance More

by davidbusco1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Earnest
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

Jose was very knowledgeable and helpful with any and all questions I had regarding the BMW i was interested in, as well as financing, warranty, service contracts, etc. More

by A Burke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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