Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Bill Jacobs BMW

Naperville, IL

Overview
Employees
Reviews
Vehicles
5.0
3,573 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
Contact Dealership
View Awards

2495 Aurora Ave

Naperville, IL

60540

Directions

By Type

Showing 3,573 reviews

November 19, 2024

I was impressed with Jeff's commitment for going the extra mile. I appreciate his genuine concern. More

by mendemichael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Report | Print
November 19, 2024

My first visit since purchasing my 3-series was fantastic. The service area was amazing and Alex Flinn was helpful. I’m so happy I chose to buy a BMW from Bill Jacobs. More

by Theodore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Report | Print
November 18, 2024

Donnie was so helpful throughout the whole process. He ordered my part for my seat. I came in the following week. Got that installed and also my brake fluid. More

by Tony
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
November 18, 2024

Donnie was extremely experienced and knowledgeable. Very informative and patient. He listened to our wants and needs. More

by Keith
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
November 18, 2024

Great service from our writer Alex Flinn. The dealership was fantastic as well. I recommend you visit this dealership if you own a BMW. More

by Gale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Report | Print
November 18, 2024

Josh was excellent. The front desk was amazing. Good follow up, and they spent time teaching me how to use the car with a promised two week follow up. I recommend. More

by almost3am
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khalil Guissé
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Schneider
Report | Print
November 17, 2024

We had a wonderful experience at Bill Jacobs BMW, Naperville. Our Client Advisor, Jessica Presniakovas, was knowledgeable, personable, and a pleasure to work with. There was no hassle or pressure. Th More

by lebeck2892
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jessica Presniakovas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 16, 2024

Jessica and Shaun were very knowledgeable and kind during the purchasing process. They answered all our questions and the delivery of our car was flawless More

by Laurawitt68
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shaun Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Presniakovas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! We are always more than happy to assist you if anything else comes up. Take care!

November 14, 2024

Alex Flinn makes it very easy. He knows which services are needed and answers any questions that you may have. More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Report | Print
Nov 18, 2024 -

Bill Jacobs BMW responded

Hi Jerry, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Nov 18, 2024 -

Bill Jacobs BMW responded

Hi Jerry, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We are always more than happy to assist you if anything else comes up. Take care!

November 13, 2024

Alex Flinn was an excellent service advisor. He always made sure that our vehicle was properly maintained. More

by Bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Report | Print
Nov 14, 2024 -

Bill Jacobs BMW responded

Hi Bruce, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Feel free to reach out to us if you need anything. Have a wonderful day.

1
...
64
65
66
...
358