Back

Bill Jacobs BMW

Naperville, IL

5.0
3,222 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
Contact Dealership

2495 Aurora Ave

Naperville, IL

60540

Directions

By Type

Showing 3,222 reviews

April 22, 2024

I just purchased a brand new BMW x5 and I cannot recommend Bill Jacob’s BMW highly enough. Maggie Bernard, the saleswomen who assisted me, was incredibly friendly, eager to help, and Extremely Knowl More

by Cujack13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maggie Bernard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Bill Jacobs BMW responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 21, 2024

Oil service plan for $225 for 3yrs of oil plan is great. Jacob Murrar offered this plan it it paid off. Thank for your recommendation. Much appreciated with your service. More

by Abdelmansour89
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Apr 22, 2024 -

Bill Jacobs BMW responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

Apr 22, 2024 -

Bill Jacobs BMW responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

April 21, 2024

It’s a blessing having Jacob Murrar as my service guy. He always does a great job and always makes my visit easy. Will always recommend my friends and family to you. Love the new design of the i7. More

by Ojarrar10
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Apr 22, 2024 -

Bill Jacobs BMW responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

Apr 22, 2024 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. We hope you have a great day!

April 20, 2024

Alex Flinn has been my trusted service Advisor for over 10years. I can always depend on him when in need of a repair. Great job as always. More

by Fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Apr 22, 2024 -

Bill Jacobs BMW responded

Hi Fred, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

Apr 22, 2024 -

Bill Jacobs BMW responded

Hi Fred, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. Thank you, and have a fantastic day!

April 19, 2024

This is a great dealership. I was able to make a service appointment very quickly. Alex Flinn is very helpful in answering questions. I highly recommend Alex during your next se More

by Heather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Apr 21, 2024 -

Bill Jacobs BMW responded

Hi Heather, we're happy you found our staff to be so helpful during your experience here at Bill Jacobs BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Apr 21, 2024 -

Bill Jacobs BMW responded

Heather, we're glad you had such a wonderful experience with us! Thanks again for the recommendation, and have an amazing day!

April 18, 2024

Alex Flinn was very helpful and courteous during our service appointment. He made sure that our vehicle was finished in a timely manner and that the vehicle was washed. Wow, what a great dealership. More

by Matthew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Apr 20, 2024 -

Bill Jacobs BMW responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 17, 2024

Michael was very helpful and friendly throughout the process of purchasing a vehicle. Was also very knowledgeable about the M340i that I was interested. More

by Isaiah.alvarez22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Alder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Fontana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 16, 2024

One of the smoothest transactions I've been through! My sales rep was David Reynoso and it was a pleasure working with him. Also worked with Jj, he showed my wife and I the all the tech functions and us More

by Accelplus1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jj
Apr 18, 2024 -

Bill Jacobs BMW responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Apr 19, 2024 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 15, 2024

Leased a new X3, with all the negotiations done by email. David Reynoso was very easy to with, and ultimately gave me the best overall deal. Coming to the showroom to pick up the car was very quick and effic More

by BG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Alder
5.0
This rating includes all reviews, with more weight given to recent reviews.
GIGI DEMIROVSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Bill Jacobs BMW responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Apr 17, 2024 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 15, 2024

Shyann Jones was an enthusiastic and knowledgeable sales person at Bill Jacobs during our new car purchasing experience there. I would recommend her to anyone in the market for a new vehicle. More

by pmaras747
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shyann Jones
Apr 17, 2024 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Apr 17, 2024 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW Service Center! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

...
67
...