
Bill Jacobs BMW
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,289 reviews
The best purchase experience I've had. My client advisor Harry Gianos was outstanding - providing excellent service with an attention to detail. I drove from out of state to purchase a 2 My client advisor Harry Gianos was outstanding - providing excellent service with an attention to detail. I drove from out of state to purchase a 2025 M240 and would not hesitate to purchase a BMW and recommend my friends to Bill Jacobs. More
This dealership had the model I was looking, stopped in and talked with Harry Gianos. He was extremely friendly and helpful, got me the information I needed quickly. Was one of the smoothest car purchase and talked with Harry Gianos. He was extremely friendly and helpful, got me the information I needed quickly. Was one of the smoothest car purchases I've made. Highly recommend. More
I purchased a new 2025 X5 xDrive40i from Bill Jacobs, and my sales advisor is Mr. Bill Earnest. Throughout the whole process I found him to be very easy to communicate and work with, not only because of his my sales advisor is Mr. Bill Earnest. Throughout the whole process I found him to be very easy to communicate and work with, not only because of his knowledge about the car, but also his patience and sense of humor. I started the process during Christmas time 2024, and he sacrificed a lot of his holiday time to walk me through every detail of the process. All other staff at the dealership are also very friendly and easy to talk to. The whole process was the easiest one I had when purchasing a new car and no hassle at all, including the finance part which literally took only 15 minutes (Anna is the Finance Lady). I have no complaint of any kind about this purchase and highly recommend this dealership - their repair service is also very good while I was taking my old Beamer there. More
We had an overall good service at Bill Jacobs. Our car was in need of service and Alex Flinn was incredible to work with. The dealership is massive and both sales and service departments were help Our car was in need of service and Alex Flinn was incredible to work with. The dealership is massive and both sales and service departments were helpful. More
Preston and the team at Bill Jacobs BMW were outstanding! Friendly, professional, and courteous, they made the car buying experience a pleasure! Friendly, professional, and courteous, they made the car buying experience a pleasure! More
By and large good service, my X3 SUV was not ready for delivery when we had an appointment and let sales know a day and a half in advance. delivery when we had an appointment and let sales know a day and a half in advance. More
The staff was very helpful and awesome from the beginning reaching out and staying in touch to the end. The delivery process was smooth. Kwaku Was extremely knowledgeable and went over the vehicle very well, reaching out and staying in touch to the end. The delivery process was smooth. Kwaku Was extremely knowledgeable and went over the vehicle very well, Rob and Mike the managers were amazing awesome and down to earth and April in finance went over everything and explained everything in great detail and offered the products that fit my needs. A great thanks to all of you guys. More
Josh Schneider let us test drove a CPO 2023 M340i. We like the car and were ready to buy it until he mentioned that a new 2025 330i Xdrive with all the options we wanted is being built. He was very pa We like the car and were ready to buy it until he mentioned that a new 2025 330i Xdrive with all the options we wanted is being built. He was very patience in explaining the differences between the two cars, the cost of services and financing between the two. We ordered the new car and is worth the few weeks wating for it. Thank you Josh for your excellent sales service. More
My wife and I have worked with Alex for a long time. He has a lot of knowledge and focuses on what is important for you. We truly appreciate everything he does for us. He has a lot of knowledge and focuses on what is important for you. We truly appreciate everything he does for us. More