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Bill Jacobs BMW
Naperville, IL
3,441 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,441 reviews
September 29, 2025
Bill Jacobs is probably one of the best dealerships I have ever dealt with. They have a wide variety of vehicles to pick from, the salesman are so helpful and just get you through the sale without being have ever dealt with. They have a wide variety of vehicles to pick from, the salesman are so helpful and just get you through the sale without being pushy. Post sale also, I have found that the service center is equally helpful. I have had some major issues taken care of working with BMW and making sure it is cost effective. Always love working with them More
by Wildecat
September 28, 2025
They really took care of us and easy to work with. We were buying a used car but they made sure the car is in good condition before we took it home. We were buying a used car but they made sure the car is in good condition before we took it home. More
by Brian
September 27, 2025
I had a great experience. Josh made everything very easy. He was very helpful in the process. Josh made everything very easy. He was very helpful in the process. More
by michael.pratl17
Employees Worked With
September 25, 2025
The very first time I serviced with Alex was a great experience. I moved here from Texas, and can say I’m happy to have found a service person for my my BMW. experience. I moved here from Texas, and can say I’m happy to have found a service person for my my BMW. More
by Jenna
Employees Worked With
Alex Flinn
September 22, 2025
My husband and I purchased our first BMW a year ago. During our first service, Alex Flinn was honest and courteous. We really felt appreciated as a customer. During our first service, Alex Flinn was honest and courteous. We really felt appreciated as a customer. More
by Whitney
Employees Worked With
Alex Flinn
September 19, 2025
I had a great experience. Kevin and Stefan are very professional, thorough and helpful. They went above and beyond to make sure the whole was process seamless. 10/10 on the qu Kevin and Stefan are very professional, thorough and helpful. They went above and beyond to make sure the whole was process seamless. 10/10 on the quality of services offered. More
by sheenakhanna0720
September 17, 2025
Maggie was professional, knowledgeable, courteous, honest, and straight forward. She was well prepared when we arrived and brought us and our new PHEV Q5 together! Not only a wonderful client advisor honest, and straight forward. She was well prepared when we arrived and brought us and our new PHEV Q5 together! Not only a wonderful client advisor but also just a wonderful person. More
by tjlyons52
Employees Worked With
