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Bill Jacobs BMW
Naperville, IL
3,268 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,268 reviews
April 24, 2025
Alex Flinn was a big help in repairing my vehicle after I hit a pothole. He was able to communicate and get payment from the insurance company. The repairs were done in no time. hit a pothole. He was able to communicate and get payment from the insurance company. The repairs were done in no time. More
by Mohit
Employees Worked With
Alex Flinn
April 22, 2025
I came in about 35 minutes before close and the staff at Bill Jacobs BMW couldn't have been more accommodating. Kevin and Michael in particular were fantastic to work with. I've purchased many cars over the Bill Jacobs BMW couldn't have been more accommodating. Kevin and Michael in particular were fantastic to work with. I've purchased many cars over the years and this experience was the best. Highly recommend! More
by DanMurphy
April 21, 2025
Bill Jacobs Dealership is clean and staff is friendly, especially our service advisor, Mitch Shefveland who advised us as to how to keep our mini in top shape!! especially our service advisor, Mitch Shefveland who advised us as to how to keep our mini in top shape!! More
by kjgym
Employees Worked With
Mitchell Shefveland
April 21, 2025
As someone who works in the auto industry, I can not recommend Bill Jacobs enough for a smooth transaction and their transparency with pricing. Husain was very friendly and made the process that much be recommend Bill Jacobs enough for a smooth transaction and their transparency with pricing. Husain was very friendly and made the process that much better. If you are in the market for a BMW, Husain and Bill Jacobs BMW are going to be my recommendation! More
by mikeb
Employees Worked With
April 18, 2025
It was a pleasure to work with Kevin Kurpalo and others at Bill Jacobs BMW. Great service and knowledge. at Bill Jacobs BMW. Great service and knowledge. More
by gsiautilas
Employees Worked With
April 17, 2025
Everything was fantastic. Jeff in service is the best! Everyone was extremely courteous, professional and knowledgeable. I will be bringing my car and my wife’s X5 in anytime Jeff in service is the best! Everyone was extremely courteous, professional and knowledgeable. I will be bringing my car and my wife’s X5 in anytime we need service. More
by T.W.
Employees Worked With
Jeff Hulsebus
