Bill Jacobs BMW

What can I say about Bill Earnest! He is professional, transparent and truly cares about his clients. He remembered so many of the small details from almost 5 years ago when I purchase He is professional, transparent and truly cares about his clients. He remembered so many of the small details from almost 5 years ago when I purchase my previous vehicle. He fit me into his busy schedule to get me in and out today when I didn’t even have an appointment. Jonathan the product specialist thoroughly explained all of the space age features in my new X1 and Gigi and Amir handled the financing seamlessly. If you want a BMW, get yourself to Bill Jacobs in Naperville. More

Very accommodating! Treated us with respect. Bill was great! Met our needs The whole time we were there. Treated us with respect. Bill was great! Met our needs The whole time we were there. More

Michael Fontana is a great salesman. He went above and beyond for me an out of state purchaser to show any and all visible defects. He is a very down to earth and transparent young man. He went above and beyond for me an out of state purchaser to show any and all visible defects. He is a very down to earth and transparent young man. It was an honor to purchase my first BMW from him. Thanks More

Outstanding Performance by the entire team, thanks to our sales, Preston and Gigi we got into new vehicles for our family in no Time sales, Preston and Gigi we got into new vehicles for our family in no Time More

Everyone was pleasant and the sales person was very knowledgeable which made for a good experience. knowledgeable which made for a good experience. More

Dealers are dealers, it's the people that make the difference. I can be a lot to handle and was looking for a very specific trim and options package and one popped at Bill Jacobs. Off brand but still difference. I can be a lot to handle and was looking for a very specific trim and options package and one popped at Bill Jacobs. Off brand but still given the red carpet treatment and can't say enough good things about Ms Shyann Jones. She was wonderful to work with. Thank you. More

Alex was really cool to work with. Came in to change out a bulb and he made it quick and easy. Good service! Came in to change out a bulb and he made it quick and easy. Good service! More

Maggie Was wonderful, we have been working with her for a while now, just waiting on the right car to come in. She was very helpful, knowledgeable and made sure that our experience was not pressured in any w while now, just waiting on the right car to come in. She was very helpful, knowledgeable and made sure that our experience was not pressured in any way. Mike was also very easy to deal with. Additionally, Finance was very smooth as well. Thank you for treating us with respect and giving us a wonderful experience. More

Alex Flinn makes your service visit very easy and accommodating. I was able to service my car, and get a wash in less than an hour. accommodating. I was able to service my car, and get a wash in less than an hour. More

I presented Bill Jacobs BMW Client Advisor Jose Vargas with a unique challenge that he and his team handled in admirable fashion. I had spent weeks searching for a very specific, used 2021 BMW X3 with al with a unique challenge that he and his team handled in admirable fashion. I had spent weeks searching for a very specific, used 2021 BMW X3 with all the upgrades. An exact match popped up on the BMWUSA/Bill Jacobs web site on a Friday afternoon. I called Bill Jacobs BMW immediately. Jose Vargas answered my call. I immediately plunged Jose into a time compression scenario confirming the exact match at which time I told him I was a pilot, lived in Denver and would be in his Chicago showroom at 11:00 am the next day. I will spare the details, but in less that 19 hours from the time Jose took my call, the car had been detailed, put on display in the showroom and all the paperwork was ready to purchase the car of my wife’s dreams. I was on my way back to Denver by 1 pm that day. I’ve learned from flying in 2 wars and hundreds of intense situations that the greatest of pilots emerge in unusual OR time compression scenarios. Jose Vargas rose to the level in his domain of BMW Professional. I’m especially grateful for Jose’s foresight in warning me to add the insurance coverage Friday night so it would be active by the time I arrived and took possession. My many warm regards and a warm thank you from my wife. Terry Lt. Colonel, USAF, Retired More