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Bill Jacobs BMW
Naperville, IL
3,553 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
March 27, 2026
This was an amazing experience from start to finish.
Very helpful salesman(Preston), easy to work with, friendly and knowledgeable. Made out 1st time buying a BMW truly an enjoyable experience, will def
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by dcook62177
March 26, 2026
The BMW service team and Alex Flinn do an amazing job.
I constantly get updates on my vehicle status.
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by Winfred
Employees Worked With
Alex Flinn
March 25, 2026
I am happy to work with Alex Flinn my service writer.
His attention to detail and urgency to have my vehicle serviced in a timely manner is amazing. I let all my co-workers know what a great service expe
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by Jennifer
Employees Worked With
Alex Flinn
Dealership Inventory (536 Vehicles)
Photos & Amenities
- Customer Lounge Area
- Vending Machines
- Automated Car Wash
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Free Coffee
- Free Drinks
- Apple iPad Use
- Free Loaner Cars
- Free WiFi
- Authorized Parts Store
- Shuttle Service
- Television
