Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bill Jacobs BMW
Naperville, IL
3,304 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
January 20, 2025
Alex Flinn was friendly and very helpful during my
service visit. I was able to get a courtesy car and a wash during my visit as well.
More
by Kevin
Employees Worked With
Alex Flinn
January 20, 2025
⭐️⭐️⭐️⭐️⭐️
I recently had the pleasure of leasing my
new car, the 2024 BMW i4 M50 electric vehicle, and I couldn’t be happier with my experience at Bill Jacobs BMW! A special shoutout to Russ Millard, m
More
by firuzkuzb
Employees Worked With
January 16, 2025
I have had the best experience working with Donnie
Kaegebein. He is very thorough with me regarding my vehicle and he is timely. His customer service is top notch. Thank you for always working with me
More
by Monica
Employees Worked With
Donnie Kaegebein
Dealership Inventory (423 Vehicles)
Photos & Amenities
- Customer Lounge Area
- Vending Machines
- Automated Car Wash
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Free Coffee
- Free Drinks
- Apple iPad Use
- Free Loaner Cars
- Free WiFi
- Authorized Parts Store
- Shuttle Service
- Television
