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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,238 Reviews

1,238 Reviews of Bill Jacobs BMW - Service Center

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January 02, 2025

Had an easy time scheduling my service appointment with Alex. He made it convenient and allowed me to pick and choose my own time. More

by Katie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
December 31, 2024

Thanks to Mike A for the exceptional service provided, Mike from start to finish kept me informed on what my vehicle needed and what was one. More

by Kevin R
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
December 31, 2024

Alex was exceptional during my visit. He showed me some items that needed to be fixed. I liked his knowledge and honest assessment. More

by Kyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
December 31, 2024

I come all the way from the city to service at Bill Jacobs BMW. Alex Flinn my advisor is the best and always takes care of me. More

by Yvonne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
December 31, 2024

My vehicle was serviced right away when arrived. Alex Flinn had all my history and service recommendations. This is top level service. More

by Shaun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
December 30, 2024

This was the best service I’ve ever received at a dealer. The service person Alex Flinn was very informative and genuine. More

by Milan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
December 29, 2024

Thank you Mike A for the quick and efficient service visit. You always provide quality service. More

by Stella
Recommend Dealer
Yes
Employees Worked With
Mike A
December 28, 2024

I really appreciated working with Donnie. He was helpful, thorough, efficient and professional. I was in a crunch and Donnie helped me out so much. More

by Tesh
Recommend Dealer
Yes
Employees Worked With
Donnie
December 28, 2024

Donnie is wonderful to work with. I have options to go anywhere but I couldn't think of going anywhere else. More

by Art
Recommend Dealer
Yes
Employees Worked With
Donnie
December 28, 2024

I was very impressed with the level of service I received from Donnie and the rest of the Bill Jacobs team. More

by Layla
Recommend Dealer
Yes
Employees Worked With
Donnie
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