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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,003 Reviews
Call Service Center (630) 718-2800

1,003 Reviews of Bill Jacobs BMW - Service Center

Sort by
May 31, 2024

Brendon is the man. No other words to describe it. If you need help he is your guy. More

by keegan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon Chervinko
Report | Print
Jun 01, 2024 -

Bill Jacobs BMW responded

Hi Keegan, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
May 31, 2024

I called in to ask a few questions and I ended up connecting with an advisor named Nick. He definitely knew a lot and was able to answer all my questions! More

by Anna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Jun 01, 2024 -

Bill Jacobs BMW responded

Hi Anna, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
May 31, 2024

my car needed a new tire and brendon was there to save the day! Great work More

by jake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon Chervinko
Report | Print
Jun 01, 2024 -

Bill Jacobs BMW responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
May 31, 2024

I have owned many cars in my years and have been to many dealers. Nick in my most recent visit has surpassed all. Well done Bill Jacobs. More

by Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Jun 01, 2024 -

Bill Jacobs BMW responded

Hi Anthony, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Helpful
May 31, 2024

This Dealership is awesome. I was in and out for my first service visit and nick went into great detail about my car. Great to know! More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Jun 01, 2024 -

Bill Jacobs BMW responded

Hi, thank you so much for the positive review! We look forward to your next visit! Take care!

Helpful
May 31, 2024

Nick Huerter in service was a sharp individual when I had to bring my car in for repairs. Love this dealer. More

by Evan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Jun 01, 2024 -

Bill Jacobs BMW responded

Hi Evan, thank you for your kind review; we are happy to pass along your comments to the team here at BMW Service Center! We look forward to your next visit! Take care!

Helpful
May 31, 2024

Brendon Chervinko was absolutely great to work with. Great smile and always happy to help! More

by Nico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon Chervinko
Report | Print
Jun 01, 2024 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. Please don't hesitate to reach out to us if there's anything more we can do!

Helpful
May 31, 2024

Mike Collins is the best service advisor I've worked with. He is very friendly, patient, and helpful with his knowledge on BMW's. Thank you very much Mike Collins! More

by cro80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Collins
Report | Print
Jun 01, 2024 -

Bill Jacobs BMW responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Jun 02, 2024 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the staff here at BMW Service Center! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
May 31, 2024

Great service provided by my advisor Brendan every time. Keep up the good work! You have a customer for life! More

by Roynan34
Recommend Dealer
Yes
Employees Worked With
Brendan
Report | Print
Jun 01, 2024 -

Bill Jacobs BMW responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jun 02, 2024 -

Bill Jacobs BMW responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Helpful
May 31, 2024

Mike Collins at Bill Jacobs BMW is an extremely trustworthy and reliable service advisor. He has taken very good care of my 2011 328i. More

by Roy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Collins
Report | Print
Jun 02, 2024 -

Bill Jacobs BMW responded

Hi Roy, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. We do hope we can be of assistance in the future. Take care!

Helpful
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