Bill Jacobs BMW - Service Center

I like that my service advisor Alex Flinn was so accommodating. I didn’t have an appointment, but Alex made it possible to squeeze me in. I definitely appreciate his flexibility. accommodating. I didn’t have an appointment, but Alex made it possible to squeeze me in. I definitely appreciate his flexibility. More

Jeff was fantastic. Very attentive and kept me up to date on activities and working through warranty work as well as service work. The work was completed quicker than I Very attentive and kept me up to date on activities and working through warranty work as well as service work. The work was completed quicker than I planned. Also the loaner vehicle I was provided was just superb and made it very convenient for me to continue with my work. More

Perfect as always Jeff is always a pleasure to deal with and makes sure my car is perfect. and makes sure my car is perfect. More

I had to bring my Husband’s car in for service the other day. Alex Flinn made the whole experience headache free. He was very knowledgeable and courteous. I highly recommend Alex for you next service. day. Alex Flinn made the whole experience headache free. He was very knowledgeable and courteous. I highly recommend Alex for you next service. More

Jeff has always been so great to work with and I trust him 100% with my car. He’s always friendly, honest and not pushy. He makes a stressful experience pleasant and the service we receive in Naperville d him 100% with my car. He’s always friendly, honest and not pushy. He makes a stressful experience pleasant and the service we receive in Naperville definitely make us lifetime BMW owners. More

Mark G in sales and Jeff H in service are exceptional to deal with. Professional, personable, knowledgeable and efficient. They go above and beyond to keep me updated on all aspects of my cars status from p deal with. Professional, personable, knowledgeable and efficient. They go above and beyond to keep me updated on all aspects of my cars status from purchasing through services. More

Very friendly and hospitable. They took my information fast and made the whole process pain free. They took my information fast and made the whole process pain free. More

Great service as always from Alex Flinn. We are never disappointed when bringing our vehicles into Bill Jacobs BMW. Fantastic dealership We are never disappointed when bringing our vehicles into Bill Jacobs BMW. Fantastic dealership More

Excellent customer service. Alex Flinn always makes your service visit fun and enjoyable. I never have to worry about taking my car in for service. This Dealership is great. Alex Flinn always makes your service visit fun and enjoyable. I never have to worry about taking my car in for service. This Dealership is great. More

Took my X7 in for service and Brendon went above and beyond my expectations. The customer service, follow up, and the service I received from him and his team was exceptional! Thanks Brendon for getti beyond my expectations. The customer service, follow up, and the service I received from him and his team was exceptional! Thanks Brendon for getting my vehicle back to stellar status! More