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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,253 Reviews

1,253 Reviews of Bill Jacobs BMW - Service Center

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February 20, 2025

Excellent service and quality of work with Alex Flinn. I drive past two other dealerships to service at Bill Jacobs BMW. More

by Justin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
February 19, 2025

My last visit at Bill Jacobs BMW was very easy. I called Alex Flinn at set up the service and he provided great information while scheduling the appointment. More

by Phillip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
February 19, 2025

Alex Flinn creates that personalized service experience you expect at a BMW dealership. I highly recommend him. More

by Sheila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
February 18, 2025

I definitely plan on purchasing another vehicle from Bill Jacobs BMW. Alex Flinn has been amazing to service with and the sales team is outstanding. More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
February 17, 2025

My 5-series has been serviced with Bill Jacobs BMW for the last 7 years. Alex Flinn has been my go to service guy. He really does make it convenient and provides the best service. More

by Arvind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
February 14, 2025

Great service as always from Alex Flinn. For years my family has taken their cars to Bill Jacobs BMW. More

by Miriam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
February 13, 2025

My vehicle was involved in an accident. Alex Flinn was able to arrange the tow and deal with my Insurance company. Very much appreciated his help. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
February 13, 2025

The ease of making appointments, convenience to drop off and get a loaner car. Alex is exceptional at time management and knows his clients. More

by Zach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
February 12, 2025

Great dealership. Best selection, professional sales and service teams. Shout out to Mark G (sales) and Jeff H (service). More

by buckleyj27w160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Alder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Graffagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Helsebus in Service
February 11, 2025

Alex was a huge help when I had my car in for service. I’d recommend him if you are looking for a service advisor who cares and is trustworthy. More

by Renata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
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