Bill Jacobs BMW - Service Center

Top notch service from Alex Flinn my Advisor. Creating that personal customer service experience goes a long way. Creating that personal customer service experience goes a long way. More

Brendan Chervinko went above and beyond to make sure I was in and out in time. I appreciate the top notch service! was in and out in time. I appreciate the top notch service! More

I have an old car that I refuse to part ways with. Brendon helped me to get the necessary repairs done in order to keep me safe on the road! Thanks for all your help! Brendon helped me to get the necessary repairs done in order to keep me safe on the road! Thanks for all your help! More

Consistantly great service at Bill Jacobs. Brendon and his team keep my car in perfect running order! Brendon and his team keep my car in perfect running order! More

Our service partner, Jeff, is always great to work with. Maintenance was hasslefree and well done! Maintenance was hasslefree and well done! More

Alex Flinn was able to work out a really good deal for a repair I needed. BMW’s are expensive, but it’s nice to get help from my service rep. repair I needed. BMW’s are expensive, but it’s nice to get help from my service rep. More

Brendon Chervinko was awesome! Didn’t try and upsell me on things I didn’t really need at this time. Only asked me about services that were coming due and didn’t pressure me or try Didn’t try and upsell me on things I didn’t really need at this time. Only asked me about services that were coming due and didn’t pressure me or try to “sell” me to get them. And so I bought those services! He is a rockstar and BMW I lucky to have him! More

I wanted to let everyone know how good Alex Flinn is. I’ve worked with him for over five years and trust all the advice that he gives. Thank you Alex. I’ve worked with him for over five years and trust all the advice that he gives. Thank you Alex. More

Alex Flinn was friendly and very helpful during my service visit. I was able to get a courtesy car and a wash during my visit as well. service visit. I was able to get a courtesy car and a wash during my visit as well. More

I have had the best experience working with Donnie Kaegebein. He is very thorough with me regarding my vehicle and he is timely. His customer service is top notch. Thank you for always working with me Kaegebein. He is very thorough with me regarding my vehicle and he is timely. His customer service is top notch. Thank you for always working with me and giving me peace of mind regarding my vehicle. I do a lot of traveling from the east coast back to Chicago, and I always feel safe after knowing work or routine maintenance has been completed through BJ BMW and Donnie. When other people couldn’t help or wouldn’t, he always went above and beyond. You are appreciated and thank you!!! More